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JotaPB10's avatar
JotaPB10
Newcomer
4 hours ago

Opening packs

Hello! I have a loan pack in the store and when I try to open it I am expelled and a notification appears saying that I have lost the connection, could you resolve the situation?

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Thanks for letting us know you are experiencing this. This is definitely on our radar! We've received a few reports on this and have a main thread live here: Can’t claim pack. We'll update that thread when we have news to share. I'll close this out here in the meantime.

About [FC 25 - Under investigation] Error occurs when trying to redeem pack

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