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avant44's avatar
avant44
Seasoned Novice
20 hours ago
Solved

Banned for no reason

I was banned yesterday on the basis of "coin distribution", I just bought the game on 2/28. I spent over $200 on Fifa points. The game wasn't even working correctly from the start. The players were showing up as "Not Found" and the tradable ones were not able to be sold. I woke up on 3/1 downloaded the companion app and was able to sell the players. I get online a few hours later and mid game I get banned. EA YOU MONITOR THE FIFA POINTS, WHERE AND WHEN THE PLAYERS ARE SOLD, HOW AM I GETTING BANNED FOR PLAYING THE GAME IN THE WAY ITS INTENDED. I received another email today saying my account has temporarily lost access to trade on the EA Sports Companion App. Yet I am still banned on the game, app, and webapp. So can I play the game or not EA? This is embarrassing for a multi billion dollar company. You need to make this right. 

  • avant44 

    We cannot assist with bans directly here on EA Forums.
     
    If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: 
     
    https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

    Thanks.

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    11 hours ago

    avant44 

    We cannot assist with bans directly here on EA Forums.
     
    If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: 
     
    https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

    Thanks.

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