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j4ck0z's avatar
9 months ago

Banned for Trading

Hi, 

On the 22nd of October at around 8pm I logged into the Web App to find that I had been banned.

Upon checking my email, I had been banned for "coin distribution". 

Through my method of trading I had managed to get up to around 13 million coins. (Also packed Hazard which helped).

(Playing on PC so coins are easier to make)

I submit my case to EA help, only to receive an automated response back, confirming my ban.

I go onto EA's Live chat which was impossible to find, only for them to point me back to the same place which I had appealed my ban. So I submit another case, same thing happens this morning. Another automated email confirming my ban.

I have spent hundreds of pounds and hours on both the game and the web app. Only for my to be banned.

The last thing I bought on my account (21st of October) which I think may have resulted in my ban was UCL Road to the Knockouts Virgil Van Dijk for 5 million coins. (Again on PC so high tier cards prices are highly inflated) 

I then tried to relist this VVD for 5.99 million overnight which didn't sell. I woke up in the morning, listed him a few more times for 1 hour taking the price down each time and he eventually sold for 5.94 million on the morning of the 22nd.

What can I do? The transfer market is something that is in the game and can be used to make coins. If I create another account and do the same thing am I to just be banned again? What happens to the time and money spent on this account?

2 Replies

  • j4ck0z's avatar
    j4ck0z
    9 months ago

    @RadioShaqs Yeah I get that I have to raise a case, which I've done, twice.

    I've tried to explain my side of things but just get an automated response back.

    If they truly are able to see the history of market history, they will see that my coin balance hasn't gone up by millions at a time. Only 25-55k per trade.

    If you play on PC, you will know how little listings there are of cards in general, not just high tier cards. It's easier to make money compared to Console markets.

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