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kasemmahad's avatar
kasemmahad
Rising Novice
2 months ago

Bought fc 25 and my Ultimate team club is gone

Hello I had an ultimate team club from July 2014 on every fifa /fc Bought fc 25 this January and it said its new club since January 2025 which isn't supposed to happen the support team says theres n...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 months ago

@kasemmahad 

You will only see the club information if you played FC 24 on the same account. Did you play FC 24 on the same account you're playing FC 25 on?

kasemmahad's avatar
kasemmahad
Rising Novice
2 months ago

Yes I did 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    @kasemmahad 

    I'm very sorry to say there is nothing else we can do to help with this over Answers HQ.

  • kasemmahad's avatar
    kasemmahad
    Rising Novice
    2 months ago

    Well since ur a community manager can't u transfer my issue to someone higher since it's really devastating this issue 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    @kasemmahad 

    Unfortunately, there is nobody that can help with this.

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