Clearly offensive team name (“Nazi army”) reported and missed by AI

Hi; I’ve been trying for hours to contact EA after I reported an offensive club name in ea fc 25 that was not deemed offensive by AI because it was disguised as other words. The team name in question is “knot see army” which any non-AI human with common sense can connect to “Nazi army” which is highly offensive and needs to be addressed. 

No forum phone number or website allows me to re-report this to be reviewed by eyeballs instead of megabytes - so I’m posting it here in the hope that someone knows who or how to contact the proper individuals so the self-proclaimed Nazi can get banned as I think we all agree he should. I am able to provide the PSN username for confirmation to any EA representative who is able to help. Previously opened report number is 203448780.

Thank you in advance for any help provided