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Henz910's avatar
Henz910
Rising Novice
8 months ago

Connection issues.

Hi all, I have a major problem with my club when I try to put players into my squad it says connection issues my WiFi is perfect and it started yesterday. i have tried multiple times doing differen...
matches
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
8 months ago

Hi there. Is it possible to use a wire instead of wireless or is your router too far away? Also, have you tried reloading Ultimate Team?

Henz910's avatar
Henz910
Rising Novice
8 months ago

I have tired both and they nothing has worked 

  • Henz910's avatar
    Henz910
    Rising Novice
    8 months ago

    Tried*

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      8 months ago

      If possible, you should always be on a wire as disconnects and lag are going to happen far more frequently over wireless.

      Did you power cycle your console and home network equipment after making the switch? If not, try that now with these steps:

      1. Unplug your modem/router for 2 minutes
      2. Hard restart your console by holding down the power button until it turns off
      3. Power it all up and try playing again

      Let me know if this helps or not. Thanks!

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