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ihateea281's avatar
ihateea281
Seasoned Newcomer
2 months ago

EA had just Banned me for doing nothing

im trying to get my account back or atleast speak to someone but ea help is useless im trying to contact by calling emailing i just want to speak to a human either live chat or on a call please

3 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 months ago

    ihateea281​ 

    Welcome to EA Forums! We do not currently have phone support available in English and EA Advisors cannot process ban appeals either. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thanks.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 months ago

    ihateea281​ 

    I cannot do that, we do not have voice calls in English. I have no say on whether your ban should be lifted or not. We have a dedicated team who handles ban appeals so the best course of action is to appeal that ban as previously posted. I know this can be frustrating but if you were banned in error, the above process should get you back in the game.

    Thank you for your cooperation.

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