Forum Discussion

xs2nnrb4ctyi's avatar
7 months ago
Solved

help

i’m trying to log into my ea account on the website and change my email linked due to my old one being hacked and i can’t access it however i’m not able to log in due to the fact ea keep sending a code to my old email that i can’t access i created a ticket and they then said they had turned my verification thing off but it’s still asking for a code and im not able to make anymore tickets 

  • Hi there. An advisor should be able to help you with this. Please follow the instructions here for opening a case. Thanks!

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hi there. An advisor should be able to help you with this. Please follow the instructions here for opening a case. Thanks!