Forum Discussion

dsarah379's avatar
2 years ago
Solved

How long do soft bans last ?

I have helped my friend out with the bronze squad mastery to get him the 50k pack and he helped me too, I got soft banned as I keep getting kicked at the end of matches but he hasn’t been soft banned. I can play on the old gen version of the game but not the new gen version? How long will my soft ban last for? 

10 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hey @dsarah379,

    Typically soft-bans last about 24 hours. I'd ignore UT for now to make sure that it expires correctly.
  • dsarah379's avatar
    dsarah379
    2 years ago

    Okay thankyou, I’m stil able to play on the old gen version of the game and can complete matches will that affect the soft ban making it longer?? 

  • dsarah379's avatar
    dsarah379
    2 years ago

    Okay so don’t play it anymore and wait til this time tomorrow and try again? And also can I still go on ultimate team and do SBCs and stuff? 

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 years ago
    @dsarah379,

    SBC's shouldn't be a problem, I'd just advise against starting any matches for a while.
  • dsarah379's avatar
    dsarah379
    2 years ago

    So tomorrow I should be able to play games on the new gen version of the game yes? 

  • dazleeperr's avatar
    dazleeperr
    Seasoned Scout
    2 years ago

    you f.c.k.ing w.a.nke.rs!!!! I get soft banned for doing golden goal on friendlies? you corporate sh.hit lickers f.ukj you!!!!

  • It’s very stupid company . I get soft banned for doing golden goal but actual hackers are not getting banned . I can’t wait for this company to die thr natural death it deserves