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Emi19th's avatar
Emi19th
Seasoned Newcomer
2 months ago

I submitted my whole team in an sbc by accident

The game lagged out and swapped my squad to my alt squad and it had no players, I did an sbc on the app and did exclude team players and i submitted without the team warning popping up. What do I do ...
sbc
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
2 months ago

Hey Emi19th​,

Unfortunately we can't restore players that have been submitted in an SBC. If you look at our article on the topic:

  • All SBC submissions are final. Once you complete an SBC, the Items you submit are permanently removed from your Club in exchange for rewards. Our advisors can’t restore Items you’ve submitted.

Unfortunately I can only recommend that you're more careful in the future.

  • Emi19th's avatar
    Emi19th
    Seasoned Newcomer
    2 months ago

    Surely I could at least get compensation as it was not my fault the game glitched my squads around?

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