Inquiry Regarding FC25 La Liga TOTS Pack Odds & Account Status Verification
Dear EA Sports Player Support Team,
I am writing to formally inquire about the pack opening mechanics during the recent FC25 La Liga Team of the Season (TOTS) event. As a dedicated player who actively participated in the promotion, I invested approximately 4 million coins in packs (including saved rewards and purchased items), yet only received a single 95-rated Julián Álvarez TOTS card
. This outcome starkly contrasts with both community-reported pull rates and my own historical pack luck.
Key Concerns:
- Statistical Anomalies: The probability of obtaining high-rated TOTS players (e.g., 97-rated Bellingham or 96-rated Mbappé) appears inconsistent with the advertised odds. While I understand randomness is inherent, the extreme discrepancy raises questions about account-specific variables affecting outcomes.
- Potential Shadow Restrictions: Could my account be subject to undisclosed limitations due to gameplay patterns (e.g., Squad Battles grinding, market trading frequency) or other automated flags? Recent community discussions speculate about "soft bans" influencing pack weight.
- Transparency Request: Per EA's Positive Play Charter, I respectfully request clarification on:
- Whether account activity triggers algorithmic adjustments to pack odds;
- Official drop rates for La Liga TOTS cards during the promotion period;
- A manual review of my pack opening history for this event.
Proposed Resolution:
- Compensation with guaranteed high-rated TOTS player picks (e.g., 93+ La Liga TOTS Choice Pack);
- Transparent explanation of mechanics to rebuild trust.
I appreciate your team's commitment to fair play and hope to resolve this matter collaboratively.
