Forum Discussion

Kronos28965's avatar
Kronos28965
Newcomer
1 year ago

Lost 400-500 players in ultimate team and don’t know what to do

I was gonna go complete an sbc and noticed I was missing a lot of players. I then logged into the companion app to check amount of players in my club only to see it had decreased significantly by 400-500 players( I know it’s only players because I checked all the other items and everything was still there). What should I do now and who do I ask for help or support and can this stupid issue be fixed? 

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Kronos28965 

    Check the following link for info on securing your account: 

    https://help.ea.com/en/help/account/secure-hacked-ea-account/

    If required, click the following link for help contacting an Advisor: 

    https://help.ea.com/help/faq/using-ea-help/

    Thanks.