Forum Discussion
EA_Pulsar
Community Manager
1 year agoThank you all for your continuous support. The issue has been resolved for everyone, so everyone should now receive their club membership rewards.
eknarx
1 year agoSeasoned Hotshot
@EA_Pulsar
Hello?? Are you ignoring us on purpose?
- eknarx1 year agoSeasoned Hotshot
To everybody still facing that problem. I contacted the support again (since my case was closed in the meantime).
This was the feedback I received:
- 1 year ago@eknarx I got emailed back from support but they were of no help to be expected. This is what they said:
"Unfortunately, you are not eligible for the Club membership rewards and we wouldn't be able to make any changes from our ends.
If you are a Founder who plays FC 25 before the cut-off date of November 1, 2024, you also qualify to join the Club Member reward track.
For more information you check the information given in the link below.
https://www.ea.com/en/games/ea-sports-fc/fc-25/news/fc-25-club-membership"
So it looks like they're incorrectly flagging our accounts as not eligible even though we are eligible and then doing nothing to rectify the situation. False advertising basically.- eknarx1 year agoSeasoned Hotshot
That is just unbelievable!! So they are practically calling us liars, claiming that we have not played EA FC 24, although we did. Or are they admitting that they have technical problem?
Can you post that E-Mail here please (obfuscate any personal information).