Missing club membership rewards
Product: EA SPORTS FC 25 Platform:PC Please specify your platform model. EA app - PC AMD or Nvidia Model Number RTX4080 Enter RAM memory size in GB 32 Which mode has this happened in? Ultimate T...
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@eknarx I got emailed back from support but they were of no help to be expected. This is what they said:
"Unfortunately, you are not eligible for the Club membership rewards and we wouldn't be able to make any changes from our ends.
If you are a Founder who plays FC 25 before the cut-off date of November 1, 2024, you also qualify to join the Club Member reward track.
For more information you check the information given in the link below.
https://www.ea.com/en/games/ea-sports-fc/fc-25/news/fc-25-club-membership"
So it looks like they're incorrectly flagging our accounts as not eligible even though we are eligible and then doing nothing to rectify the situation. False advertising basically.
"Unfortunately, you are not eligible for the Club membership rewards and we wouldn't be able to make any changes from our ends.
If you are a Founder who plays FC 25 before the cut-off date of November 1, 2024, you also qualify to join the Club Member reward track.
For more information you check the information given in the link below.
https://www.ea.com/en/games/ea-sports-fc/fc-25/news/fc-25-club-membership"
So it looks like they're incorrectly flagging our accounts as not eligible even though we are eligible and then doing nothing to rectify the situation. False advertising basically.
That is just unbelievable!! So they are practically calling us liars, claiming that we have not played EA FC 24, although we did. Or are they admitting that they have technical problem?
Can you post that E-Mail here please (obfuscate any personal information).
Basically them saying tough luck. Pathetic
I assume that you used your account with EA FC 24, correct? So what Chandra says, is simply not true. I would contradict her and tell her, that the error is not that you have not received the reward, that is just a consequence, but that the game does no recognize you as a clubmember player. And I guess that this is probably the problem for all of us.
New evo today and still deafening silence from EA regarding these rewards. Pathetic how paying customers are treated like garbage with zero help from support and then falsely claiming victory when they don't actually fix the problem.
Awesome that I can't even evo the free zidane given out today because I still haven't been given the rewards I qualify for.
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