Missing Player After Using “Send to SBC” – Gianluigi Buffon

Hello EA Support,

I’m having an issue in FIFA Ultimate Team on PC.

I opened a pack and received an untradeable duplicate of Gianluigi Buffon. Since I already had him in my club, I chose the “Send to SBC” option from the duplicate menu.

However, I didn’t complete or submit any SBC, and I never actually placed him into any challenge. After exiting the menu, the duplicate Buffon disappeared from my club.

He is not in:

• My club
• Unassigned items
• Any SBC squad
• Quick Sell Recovery

I believe this is related to the known “Send to SBC Duplicate Bug” where players disappear after being sent but not used.

Could you please help me recover the missing Buffon card?

Thank you for your support.

Best regards,
bnf263x team alfarhan