Forum Discussion

randey92's avatar
randey92
New Novice
7 months ago

My account has been banned from the football ultimate team transfer market

This morning I suddenly got an email from EA saying that my account has been banned from the football ultimate team transfer market because I was involved in coin distribution.

I don't understand. I have never traded coins with anyone else. I buy and sell players as usual/normally in the transfer market. I have never bought players in large quantities and then resold them, that too has never happened.

I have sent an email to EA Help but there has been no response.

This is really disappointing. Please help me.

5 Replies

  • randey92's avatar
    randey92
    New Novice
    7 months ago

    Until now, there has been no response from EA Help. Strangely, when I check the ban status, nothing appears. I’ve attached a screenshot for your reference.

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    7 months ago

    randey92​,

    If you don't play via the EA app, could you try logging in here to see if your console/Steam is linked to this EA account?

    Maybe a silly question, but if nothing is showing up in your ban history, have you tried checking in game already? Do you get a ban error there?

  • randey92's avatar
    randey92
    New Novice
    7 months ago

    I can enter the game as usual and play matches, but when I’m in the transfer market, I can’t do anything. Here is the screenshot

  • sogiaa0g5uem's avatar
    sogiaa0g5uem
    Seasoned Newcomer
    2 months ago

    This morning I suddenly got an email from EA saying that my account has been banned from the football ultimate team transfer market because I was involved in coin distribution.

     

    I don't understand. I have never traded coins with anyone else. I buy and sell players as usual/normally in the transfer market. I have never bought players in large quantities and then resold them, that too has never happened.

     

    I have sent an email to EA Help but there has been no response.

     

    This is really disappointing. Please h

    elp me