Hi there, @A15IronVision
The pre-order content isn't being released until September 20th.
Product: EA SPORTS FC 25
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox One X
What is your Gamertag/PSN ID/Switch ID? Codewildcat1021
Which mode has this happened in? Ultimate Team™
Which part of the mode? Co-Op Ultimate Team™
Which version? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 9/18/24
What time did you see the bug? (HH:MM AM/PM) 4:00pm
What is your time zone? GMT (UTC)
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Give me my fc points that I didn’t get from pre-ordering the ultimate addition
What happens when the bug occurs? I don’t get my fc points that I should get from Pre-ordering the ultimate edition
What should be happening instead? Me getting my fc points
I want my fc point and my hero pack Because I didn’t get either of those
Same thing happened to me
Gamertag: CsokyIce666
Same thing here, except I got my points but I’d didnt receive any other pre order rewards. No hero pack either.
SAME HERE no hero and evo
I didn’t get my hero pack only
can someone help me with my hero pack please i still havent recived it
