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Re: It's not possible to Connect to ultimate team. Now you will get back to main meu

Hi everyone,

I’m reaching out because I’ve been unable to access Ultimate Team in FC 25 for 5 days now, and it’s completely unacceptable. I paid for the Ultimate Edition to enjoy early access, yet I haven’t been able to play at all.

Every time I try to join Ultimate Team, the game crashes with no error code. This issue is specific to my account, as Ultimate Team works fine on other profiles on the same console. I've contacted EA Support multiple times, but all I get are generic responses and no real solutions.

Is anyone else experiencing this problem? What can I do to resolve this? I’m also seeking compensation for the time I’ve lost, as I paid extra for this early access.

Thanks for your help!

13 Replies

  • jamielfc96's avatar
    jamielfc96
    7 months ago

    I'm experience the same thing it started lastnight and since them I'm re install the game and it's still not working so now I've tried downloading the ps4 version too see what happenes, if u find a way please let me know.

  • Experiencing this as well.. seems as if it’s getting worse/more widespread now.  Smh.  I bought the ultimate edition today and hadn’t gotten to play a single game, only making tactics before being kicked. Can’t get anywhere near it now.

  • EspoSqueble's avatar
    EspoSqueble
    7 months ago

    I'm iterally crashing every game. They've sold us a broken product as always. We pay for 7 days early access and can't even play. Total BS

  • Lunja85's avatar
    Lunja85
    7 months ago

    Hi mate, I have the samo problem.  It is pathetic what EA doing   charge iu more to get early access and I can't play at all. 

    Do you have any addres that I can contact them directly? 

    Thank you 

  • daan1912ya's avatar
    daan1912ya
    7 months ago

    Same issue here.. on xbox series x. Tried everything. Including reinstalling the game etc, but does not work. Just happens on fut.

  • LB-Bossman04's avatar
    LB-Bossman04
    7 months ago

    I’m having this exact problem right now, did you find a fix ? Thanks

  • It didn’t resolved. But I found a solution. When i wanna get into UT i connect from my phones cellular eventho i have wired connection. Playing with high ping and latency but at least im playing. 
    i don’t know why this happens but it seems that EA are not looking to solve this because i have seen forum posts like this since fifa 17

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