TOTY Evo Star 1 missing

same for me. I claimed the first evo  star 1 and play the games. everything fine my card got blue. Second day i statr the second evo and start to play the games.  When i finished the the first game i went to evolutions and the evo disapeared. I can't finish the second evo cos its not more there. Now my card is green and doesn't fit the 3,4 or 5 evo. So i will not have a toty star defender. I contacted ea help 3 times. No solution. The time they will fix it (they will never) the evo will be gone. They scammed me already with a icon pack. This company is a joke.