It's been 6 days now. I contacted EA 4 times not including this post. They keep marking my case as 'fixed' when it isn't.
I completed the champions objectives to get the 91 to 92 upgrade and didn't receive it. When I reopen my case and talk to chat they tell me to post it on here which I have already done.
I also completed the ridiculously expensive SBC to get the next tier upgrade and that is useless because I can't get my card to 92.
Just when I was starting to enjoy the game they have me contacting them about this problem taking up my time over and over.
Thanks for the reply, sorry for ranting, it isn't directed at you, I'm very frustrated with this issue