Missing community rewards (XP x2 35 matches and 20,000 instant XP consumable)

I am missing multiple community rewards in EA SPORTS FC 26, clubs pro game mode.

- I did not receive the x2 XP boost for 35 matches

- I did not receive the 20,000 XP consumable from April 6, 2026

I didn’t received the in-game notification, and nothing was added to my account.

This seems to be affecting multiple players.

Platform: PS5

PS5 ID : DarkShadowsJokin

Please investigate, fix the issue and give compensation to the players affected.

Thank you.