Forum Discussion

sir_photos702's avatar
sir_photos702
Seasoned Novice
1 day ago

Fix your servers ?

How about that as feedback ? So many of us have said on here that the servers keep crashing freezing or kicking us out mid match, I know you guys seen the complaints and messages yet you do nothing about it sf all and blame us and tell us to fix it on our end which it isn’t our issue it’s a server issue on your end yet yall just ignore us about it … I’ve spent so much money over the years on these games … never again ….

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey there. Thanks for reaching out. Let's check the quality of your connection. I'd like you to run the Connection Quality Report and get me a screenshot of the overall score.

  • sir_photos702's avatar
    sir_photos702
    Seasoned Novice
    23 hours ago

    I don’t have access to log in on my ea account only on my ps5 it’s an old email which I can’t access anymore so I can’t even log in to my ea account this one I’m using isn’t attached to the one I use for my games I play … so I can’t get you that since I don’t have access to it …. 

  • sir_photos702's avatar
    sir_photos702
    Seasoned Novice
    23 hours ago

    But again it’s not an issue on my end it’s ea servers. That’s the issue …. I’m not sure why yall won’t address it and keep telling us it’s issue on our end when it’s clearly saying problem with the servers …. 🤦🏻‍♂️ 

  • Me too. This is my first and last fc game. I spent months complaining about the unplayable Ai and the fact that the ai controls yours passes to favor the Ai's side in squad battles. People might think I'm crazy for this statement but whenever I play world class or higher, the ball sometimes doesn't go to the person you're passing to. This happens a lot with through balls. They should just rehire the people who were working on the fifa games. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    14 hours ago

    Without that test, we can't really determine what is causing this. Are you on a wired or wireless connection?