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- EA_Vendcera1 year ago
Community Manager
Always disconnected every game when playing season
Hi, my EA FC26 got but when I play Seasons I always got diconnected suddenly even though i checked the internet ping it's all fine. This happens since 2 days ago until now. I find the solution everywhere seems can not fix my issue. Could anyone knows why this happens?279Views3likes26CommentsPlayers & Teams feedback Megathread
Hello everyone! We’re excited to open this megathread for you to share your feedback on player and team data within the FC series games. Whether you have suggestions for attribute updates, have noticed some objective discrepancies between real life and the game, or just want to share your thoughts, this is the place to do it. Your feedback helps ensure our game is as true to life as possible. Please attach relevant data and image/video footage if possible. Our team is eager to hear from you, but please keep in mind that not all feedback will result in changes for various reasons. For those interested in diving deeper and contributing even more, consider applying as a Reviewer for our FC Data Collective at https://fc-datacollective.ea.com/ It’s a great way to help define the characteristics of players and teams in the future FC titles! Thank you in advance for your contributions!😁Solved12KViews15likes612Comments“All Aboard the Premium Track!” Achievement/Trophy Is Now Unobtainable
The “All Aboard the Premium Track!” achievement/trophy in EA SPORTS FC 26 is now unobtainable. The requirement is: “Fully complete and unlock all levels in the Premium Pass.” The Premium Pass required for this achievement/trophy expired on 17 September 2026 at 10:00 AM Turkey Time (UTC+3). Players who did not fully complete the Premium Pass before it expired now have no way of meeting the requirement. As a result, the achievement/trophy is now unobtainable. On PlayStation, this also makes the Platinum trophy unobtainable for affected players. I contacted EA Help regarding this issue, and an EA Advisor advised me to report it here so that the development team could be made aware of the problem. Could the development team please investigate this issue and provide a way for players to earn the achievement/trophy again, either by making the required Premium Pass available again or by introducing an alternative way of fulfilling the requirement? Thank you.374Views26likes23CommentsCareer mode - Create a player age only 2005??
Why hasn’t EA FC updated the age range for created players? We can only put an age of 2005, which means a player age is 19/20. The Create a Club age is limited is 2009, which means a player age is 15/16. It has been the same since FIFA 22. This is pure laziness from the game designers.689Views2likes5Comments- 9Views0likes1Comment
Private 2v2 Co-op Friendlies – Play Against Another Friend Duo
I would like to suggest a Private 2v2 Co-op Friendlies mode for EA SPORTS FC. Currently, Co-op Seasons allows two friends to play together, but the opposing duo is selected through online matchmaking. Online Friendlies allows us to invite a friend, but only for a traditional 1v1 match. Clubs Friendlies can partially provide a private 2v2 experience, but it requires Virtual Pros, created clubs and AI-controlled teammates. The proposed mode would allow four friends to create a private lobby and play as two fixed duos against each other using authentic clubs or national teams. How it could work: One player creates a private lobby and invites three EA friends. • Players are assigned to Team A or Team B, with two players on each side. • Each duo jointly controls the entire team, exactly like in Co-op Seasons. • Players can select authentic clubs and national teams. • Matches are unranked and do not provide rewards, preventing competitive exploitation. • The lobby could support single matches, rematches, best-of-three series and small knockout competitions. • Cross-play could follow the same platform-generation rules already used by other online modes. This feature would allow groups of four friends to compete directly without depending on random matchmaking. It would also be perfect for friendly tournaments, rivalries between duos and community competitions. The necessary systems already exist separately in Co-op Seasons and Online Friendlies. This mode would simply bring them together in a private and social experience.36Views3likes1CommentBig Problem
Hello, I need help with a serious connection problem in EA SPORTS FC 26 Ultimate Team. For several days, I keep getting disconnected during online matches. The game shows the message: “You have lost your online connection. Check your home network…” and then I get kicked out of the match. Every time this happens, I receive a 3–0 loss, even though the disconnection is not intentional. This has happened multiple times and I am losing matches, progress, and rewards because of it. My internet connection is working, and I have even tried using my phone’s mobile hotspot, but the problem continues. Please investigate this issue and check whether there is a problem with my connection to the EA servers. I would also like to know if anything can be done about the unfair 3–0 losses caused by these disconnections.25Views0likes2Comments[BUG] “Challenge Accepted” Trophy Unobtainable - No Live Challenges
There are currently no active Live Challenges available in EA FC 26 Manager Career, which means players are unable to unlock the “Challenge Accepted” trophy/achievement, which requires successfully completing your first Challenge. This is particularly frustrating because EA FC 27 has not even been released yet, meaning players who are still working towards completing EA FC 26 are effectively being prevented from earning an achievement through no fault of their own. I understand that the focus naturally shifts towards the upcoming game, but EA FC 26 is still the current title until EA FC 27 is released. Players should have a reasonable opportunity to complete all of the game's trophies and achievements during that period. Request Please release one final Live Challenge in Manager Career Mode, ideally one that remains active until the release of EA FC 27. This would give players a final opportunity to earn the “Challenge Accepted” trophy and properly complete their EA FC 26 achievement collection before moving on to the new game. It seems unfair for an achievement to become unobtainable simply because there are no Live Challenges available, especially while EA FC 26 is still the current game. Please consider adding one final Live Challenge that lasts until EA FC 27 launches. Thank you.1.1KViews8likes11CommentsPS5 ultimate team crashing constantly
This is becoming a joke at this point. Please can we have some clarification when they’re going to fix the constant crashing and loading screens on ultimate team. It’s been nearly a week and whether I search for a player, try and claim on objective, open a saved pack and so on, the game continues to crash. Please sort it out… apparently it’s to do with sky internet according to some, but every other game works?1.8KViews4likes73CommentsPS5 – Formation changes itself, goalkeeper leaves goal, game crashes
Playing Online Seasons on PS5. This issue has happened multiple times. My formation/tactics unexpectedly change to a Custom preset without me selecting it, and my goalkeeper is positioned out of goal. In the latest match, I changed back to my FC preset and FC 26 immediately crashed with PS5 error CE-108255-1. The attached clip shows the goalkeeper out of position. The PS5 crash recording was automatically submitted with the PlayStation error report and could not be saved separately. I have now lost two consecutive Online Seasons matches as forfeits because of these issues. I have also experienced similar unexpected disconnects in Online Friendlies. Please investigate the bug and review/restore the two Seasons losses caused by it.5Views0likes0CommentsFC 27 Online Connection / Input Delay Issue Affecting Players in Iraq/kurdistan
Hello EA SPORTS FC 27 Support Team, I would like to report a serious online gameplay and connection issue that has been affecting players in Iraq for approximately the past 10 days, and the issue is still ongoing. Since this problem started, online matches have become extremely difficult to play. There is a significant delay between pressing a button on the controller and the player responding in-game. Players often do not perform the requested commands immediately, and sometimes the entire gameplay appears to freeze or stop responding for approximately 2 seconds before continuing. Symptoms: * Severe input delay during online matches. * Players do not respond immediately to controller commands. * Delayed passing, shooting, switching, dribbling, tackling, and player movement. * The game sometimes becomes completely unresponsive for approximately 2 seconds. * The issue makes competitive online gameplay extremely difficult and negatively affects match results. * The problem has been occurring consistently for around 10 days. * This does not appear to be an issue affecting only one player or one internet connection. Multiple FC 27 players in Iraq are experiencing the same problem. Before this issue started, online gameplay was significantly more responsive and playable using the same platform and internet connection. Because the problem is being experienced by multiple players across Iraq and started around the same time, I would like to ask EA to investigate whether there is a problem with the network routing, connectivity, peering, or connection path between Iraqi ISPs and the FC 27 game data centers. Please investigate whether there have been any recent changes, outages, routing problems, or connectivity issues affecting FC 27 players connecting from Iraq. I would be happy to provide additional information, including my EA ID, platform, ISP, connection test results, screenshots, videos, or any other diagnostic information that may help your technical team investigate the issue. I hope this issue can be investigated as soon as possible because it is currently affecting the online gameplay experience for FC 27 players in Iraq. Thank you for your assistance. Best regards, FC 27 Player from Iraq6Views1like0Comments- 4Views0likes0Comments
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FC 26 Online Connection / Input Delay Issue Affecting Players in Iraq
Hello EA SPORTS FC 26 Support Team, I would like to report a serious online gameplay and connection issue that has been affecting players in Iraq for approximately the past 10 days, and the issue is still ongoing. Since this problem started, online matches have become extremely difficult to play. There is a significant delay between pressing a button on the controller and the player responding in-game. Players often do not perform the requested commands immediately, and sometimes the entire gameplay appears to freeze or stop responding for approximately 2 seconds before continuing. Symptoms: * Severe input delay during online matches. * Players do not respond immediately to controller commands. * Delayed passing, shooting, switching, dribbling, tackling, and player movement. * The game sometimes becomes completely unresponsive for approximately 2 seconds. * The issue makes competitive online gameplay extremely difficult and negatively affects match results. * The problem has been occurring consistently for around 10 days. * This does not appear to be an issue affecting only one player or one internet connection. Multiple FC 26 players in Iraq are experiencing the same problem. Before this issue started, online gameplay was significantly more responsive and playable using the same platform and internet connection. Because the problem is being experienced by multiple players across Iraq and started around the same time, I would like to ask EA to investigate whether there is a problem with the network routing, connectivity, peering, or connection path between Iraqi ISPs and the FC 26 game data centers. Please investigate whether there have been any recent changes, outages, routing problems, or connectivity issues affecting FC 26 players connecting from Iraq. I would be happy to provide additional information, including my EA ID, platform, ISP, connection test results, screenshots, videos, or any other diagnostic information that may help your technical team investigate the issue. I hope this issue can be investigated as soon as possible because it is currently affecting the online gameplay experience for FC 26 players in Iraq. Thank you for your assistance. Best regards, FC 26 Player from Iraq173Views4likes10CommentsEA: is manual Transfer Market trading for profit actually allowed in FC 26?
After everything that happened with my Transfer Market sanction, I ended up with a question that initially seemed completely obvious to me. I carefully reread the official EA SPORTS FC rules and realized that I cannot find a direct answer to it: Is it allowed in EA SPORTS FC to systematically buy cards on the Transfer Market below their current market value specifically to resell them for more and earn Coins from the difference? I am not talking about bots, macros, third-party software, buying Coins, multiple accounts, coordinated transactions between players, or deliberately transferring Coins. Those things are clear. They are prohibited. I am talking about an ordinary person with a controller: find a good public listing → buy it → relist it at the current market price → make a profit → repeat. In other words, normal manual trading or flipping. Why did such a basic question even occur to me? The official EA SPORTS FC rules say that players can earn Coins by playing and by selling Items on the Transfer Market at a fair Transfer Market price. They also describe Coin Distribution as using the Transfer Market to transfer Coins to another player, including buying or selling Items significantly above or below their average price for the purpose of transferring Coins. That part makes sense. If two people coordinate, one lists a cheap card for a huge amount and the other intentionally buys it to transfer Coins, that is Coin Distribution. If connected accounts deliberately move value between each other through the market, that also makes sense. If someone uses a bot, autobuyer, macro, or prohibited software, that is also clear. But I could not find the same clear answer to a different question: Can I buy an Item not because I want it for my squad, but simply because it is underpriced and I intend to resell it for profit? This becomes even more interesting when compared with EA SPORTS FC Mobile. In the official FC Mobile rules, EA explicitly describes earning Coins by buying and selling Items on the Transfer Market. The meaning there is immediately clear. I could not find an equally clear statement in the rules for the main EA SPORTS FC game. So first, I would genuinely like an answer to one very simple question: Is manual trading for profit allowed — yes or no? Here is a simple example. A card normally sells for approximately 900,000 Coins. Someone publicly lists it with Buy Now for 500,000. I do not know the seller. The seller does not know me. We have never communicated. I simply see the listing first. I buy the card not because I want to use it in my squad, but because I understand that I can probably resell it around the current market price and earn the difference. Is this an allowed use of the Transfer Market or not? From that answer, there are only two logical paths. If the answer is no If EA SPORTS FC does not allow players to systematically buy Items for the purpose of reselling them for profit, please simply say so clearly. Then most of the questions below disappear. But in that case, please show where exactly this is written in a way that an ordinary player can understand before receiving a sanction. The game itself allows me to search for Items, sort by price, place bids, use Buy Now, and then relist purchased Items on the Transfer Market. I could not find a rule that clearly says: “You may buy Items for your Club, but buying Items specifically for resale and profit is prohibited.” If such a rule exists, please point us to it. Then the situation becomes simple: I and other players misunderstood what the Transfer Market is intended for. If the answer is yes If manual trading for profit is allowed, then practical questions begin. 1. What exactly is a fair Transfer Market price? Suppose I buy a card for 500k because somebody listed it cheaply, while the rest of the market is around 900k. I relist it for 880–900k. To me, that is a normal trade: buy at a bargain price, sell at the market price. Does EA also consider that a normal trade? And what counts as a fair price when a card can move significantly within an hour because of packs, SBCs, new content, supply, or changing demand? 2. Is it safe to buy an unusually cheap public Buy Now listing? Suppose an Item is worth around 900k and somebody lists it for 500k. I have no way of knowing why the seller did that. Did they make a mistake? Did they urgently need Coins? Did they misjudge the market? Did they simply want a quick sale? Or is that account actually involved in some prohibited activity? The buyer does not know. The buyer simply sees a good public listing. If I press Buy Now, can that transaction put me under suspicion for Coin Distribution? If the answer is no, great. Please simply say so. If the answer is yes, how can a legitimate buyer possibly protect themselves? 3. Is a normal auction safer? Suppose an Item normally sells for 600k. I bid 300k in a public auction. Nobody else bids higher, and I win the card for 300k. I do not know anyone involved. I did not coordinate anything. I simply won an auction at a good price. Is that a normal bargain? Or can the large difference between the average market price and my winning bid itself make the transaction suspicious? 4. What if the seller themselves is considered suspicious by EA? Imagine an account I have never seen before is actually involved in prohibited Coin transfers. That account lists a card on the normal public Transfer Market. I know nothing about the seller and happen to buy that card. Can that transaction associate my account with their account in EA's systems? If it can, how is an ordinary buyer supposed to protect themselves when the Transfer Market is anonymous and buyers have no information about the seller? 5. What about the opposite situation? I list my card at what I consider a normal market price. I do not choose the buyer and I do not know who will buy it. If an account that EA considers suspicious buys my card, can that create a problem for me as the seller? I cannot stop a specific person from bidding on or buying my Item. 6. Is there a limit to how active a completely manual trader can be? Imagine someone spends several hours doing nothing except using the Transfer Market. They place a very large number of bids. They repeatedly buy and sell the same popular cards. They constantly search for cheap listings, buy them, relist them and sell them again. Everything is done manually on a console with a controller. No bots, scripts, macros, or automation. Is there a number of bids, transactions, or hours of activity after which this behavior itself becomes a violation or becomes suspicious enough that the player risks receiving a sanction? If such limits exist for manual trading, where can players read them? 7. What if somebody simply earns a lot of Coins very quickly? EA's rules say that players can hold as many Coins as they want as long as those Coins were earned legitimately. So does that mean that a high profit or rapid growth of the Coin balance is not itself a violation if every transaction was an ordinary manual market transaction? Or can unusually rapid Coin growth itself become a reason for suspicion? 8. What do temporary market restrictions after a large number of actions mean? When trading very actively, players can sometimes receive temporary restrictions on bidding or other Transfer Market actions. Is this simply a technical rate limit? Or is it effectively a warning from the system: “Your activity is starting to look suspicious”. If it is the second, what exactly is the player expected to change? 9. And the most practical question If manual trading is allowed, what exactly should a legitimate trader do so that a normal profitable transaction is not later interpreted as Coin Distribution? Avoid very cheap Buy Now listings? Only use bidding? Avoid placing too many bids? Avoid trading the same card repeatedly? Avoid spending several hours on the Transfer Market? Avoid earning Coins too quickly? Or are all of those things completely legitimate as long as everything is done manually and there is no coordination with another account? I believe these questions can be answered without revealing any secrets about EA's anti-fraud systems. I am not asking EA to publish algorithms, internal thresholds, detection methods, or information that would help cheaters bypass enforcement. A cheater already knows that they are using a bot, buying Coins, or deliberately transferring Coins between accounts. I am asking something different: What should a legitimate manual trader do to remain within the rules? There is another reason why I believe this question matters. EA has already publicly acknowledged false bans related to Balance Transfer On this same official forum, an EA Community Manager thanked players for reporting false bans and confirmed that the Security Team reviewed cases and removed many sanctions. That is a very important fact. It shows that an initial enforcement decision cannot automatically be treated as infallible simply because a sanction was applied. Mistakes happen. EA has publicly acknowledged them and corrected them before. And that is completely understandable. No complicated anti-fraud system has to be perfect. The problem is not that a system can sometimes make a mistake. The problem begins when, after that mistake, a player cannot understand what exactly was considered a violation or meaningfully challenge it. And that leads to a second question. What is an appeal actually supposed to provide? A person buys the game, spends money on it, spends their time playing it, and continues playing the series because they enjoy the product. At some point, a system decides that this player's activity violated the rules and applies a sanction. Fine. This is exactly why an appeal process exists. I do not believe EA is required to reveal its algorithms, internal evidence, or the architecture of its anti-fraud systems. But there is a huge difference between: “We do not disclose our detection methods” and “We do not tell the player what specific behavior was considered a violation at all.” In my own case, I submitted five appeals. I explained my trading activity in detail. I explained that the actual purchases were made manually from my console. I asked EA to review devices, bids, purchases, sales, Coin movements, account history, and possible relationships with sellers. I asked specific technical questions. I separately contacted EA Help. In the end, EA officially told me that the sanction for cheating was correctly applied. But after five appeals, I still do not know: What exactly did I do? Which transaction was considered a violation? Which specific rule did I break? What should I have done differently? What am I supposed to avoid doing in the next game? An appeal can absolutely end in rejection. That is not the problem. But shouldn't the player at least understand why the appeal was rejected and what behavior EA determined to be wrong? Especially when EA itself has already publicly acknowledged that false positives have happened. If the enforcement system can make mistakes, then a meaningful appeal process should be the safety mechanism that separates an actual rule-breaker from a legitimate player caught by a false positive. Otherwise, a very simple question appears: What is the purpose of the appeal process? And one final question for the official EA Forum itself I am writing this here specifically because this is the official EA Forum. Community Managers are here. EA representatives respond in other discussions. EA has previously posted official responses here regarding false bans. I am not asking anybody on the forum to remove my sanction. I am asking something much simpler: Can somebody from EA who actually understands the Transfer Market rules and how they are applied answer these questions? Starting with the most basic one: Is it actually allowed to manually buy cards specifically to resell them for profit — yes or no? If the answer is no, please show us the rule. If the answer is yes, please explain the boundaries of legitimate trading to ordinary players. What is a fair Transfer Market price? What should a player do when they find an unusually cheap public listing? Is there a risk from placing a very large number of completely manual bids? Can an accidental transaction with a problematic account put an innocent user at risk? Can very fast but completely manual profits themselves become a problem? And what exactly should a player do to avoid crossing a boundary they do not even know exists? This is not a request to reveal security secrets. It is a request to explain to customers the rules of a feature EA itself provides them to use. If official answers to these questions already exist, please point us to them. If they do not, I believe the official EA Forum is exactly the right place for somebody who understands the Transfer Market and its enforcement to provide a clear answer once and for all. Because a normal player should not have to look at a great public listing and wonder: “If I press Buy Now right now, am I simply making a good trade, or am I risking being accused of cheating?”101Views3likes11CommentsCan't Save Squad or Enter Matches
I am unable to play Ultimate Team properly on FC 26 due to a server communication error. Whenever I try to: Change my squad formation, Swap/quick sell a player, Use Squad Builder to create a new squad I instantly receive the message: "There was an error communicating with the Football Ultimate Team servers. Please try again." This issue started recently and was working with older FC games. EA/PSN servers are online, and other online features appear to work. I have already tried: Restarting my PS5, Restarting my internet connection, Closing/reopening the game, Reinstalling FC 26 completely, Signing out and back into my EA account, Trying to access the Companion Web App, Clearing Cache, and rebuilding database, Changing WIFI, and from wire to wireless Nothing has fixed the issue. I am playing on PS5 Pro with the digital World's Game Edition of FC 26. It seems like my Ultimate Team club data may not be syncing correctly with EA servers. Could someone please help investigate my account/club data? I purchased the game last week in the PS Store, so this is not a physical disc. Thank you!51Views0likes3CommentsFC 26 Ultimate Team - Squad Changes Not Saving and Unable to Create Game Session
Hello, I have a serious issue with EA SPORTS FC 26 Ultimate Team on PC. I purchased the game through Steam. I can log into Ultimate Team, access my Club, and open packs, but I cannot save any changes to my Active Squad. The same problem occurs in the FC 26 Web App. When I make changes to my Squad and leave the Squad page, I receive this error: "An error occurred and your Squad was not saved. Please try again later." In the game, I also receive this error: "There was an error communicating with the Football Ultimate Team servers. Please try again." When I try to play Squad Battles or Play vs AI, I receive: "There was an error creating game session." I have already reinstalled the game, restarted my ISP router, and tested the game using a mobile phone hotspot, but the problem still occurs. The issue also occurs in the FC 26 Web App, so it does not appear to be limited to my PC or internet connection. I can still access Ultimate Team and open packs, but I cannot save squad changes or create a game session. Please investigate my Ultimate Team account and check whether there is an issue with my Ultimate Team squad data, account synchronization, or the game session service. I have attached screenshots showing the errors in the Web App and in-game. Thank you.16Views0likes2Comments
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