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- EA_Vendcera1 year ago
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Wrongfully Banned for Coin Distribution – Need Answers
Hi everyone, I’m posting this because something is seriously wrong with the way EA Sports FC is flagging accounts. My account was banned from the Transfer Market for “coin distribution,” even though I have never bought, sold, or transferred coins. Everything I’ve done is standard, legitimate players trading, buying low, selling high, and working the market like many others. I’ve been building this account since 2023, and during the current FC 26 version, putting in a lot of time and effort, and now it’s been restricted based on what looks like an automated detection system that’s clearly producing false positives. It feels like normal trading activity is being misinterpreted as suspicious behavior. What’s even more frustrating is the lack of transparency. There’s no clear explanation of what triggered the ban, no specific transaction pointed out—just a generic accusation. If legitimate players can get flagged like this, then the system is fundamentally flawed. At this point, it’s hard to trust a system that can penalize fair players without proper review. Has anyone else been incorrectly flagged like this? Were you able to get your account restored? Is there any real way to escalate this beyond standard support replies? Would really appreciate hearing others’ experiences, because this doesn’t feel like a fair or reliable system right now.Solved701Views9likes24CommentsXbox One: Manager Career crashes during new signing cutscene
I am experiencing a consistent crash in EA SPORTS FC 26 Manager Career Mode on Xbox One. The issue occurs after successfully completing a player transfer. The transfer and contract negotiations work normally and the player signs for my club without any problem. However, when the game proceeds to the cutscene showing the newly signed player arriving at/joining the club, the screen goes black and the game crashes completely, returning me to the Xbox dashboard. This happens consistently whenever the arrival/signing cutscene is triggered. I have also tried using the “Delegate” option for the transfer negotiations. This does not solve the problem because the new-player arrival cutscene is still triggered after the transfer is completed, and the game crashes at that point. Importantly, this issue did not occur previously. Transfers and their associated cutscenes worked normally on the same console before. The problem appeared later, possibly following one of the title updates. Steps to reproduce: Load a Manager Career save on Xbox One. Enter the Transfer Hub and negotiate the transfer of a player. Successfully complete the transfer and contract negotiations. Allow the game to proceed after the player signs. The new signing/arrival cutscene begins to load. The screen turns black. FC 26 crashes and returns to the Xbox dashboard. The same problem occurs when transfer negotiations are delegated because the arrival cutscene is still triggered. Expected result: The new signing arrival cutscene should play normally and the game should return to Manager Career with the transferred player added to the squad. Actual result: The screen goes black when the arrival cutscene is triggered, FC 26 crashes completely, and Xbox returns to the dashboard. Additional information: Platform: Xbox One Mode: Manager Career Trigger: Completed player transfer / new signing arrival cutscene Frequency: Consistently reproducible Workaround attempted: Delegating transfer negotiations – does not work Previous behavior: Transfers and signing cutscenes worked normally before this issue appeared. Because this problem did not occur previously on the same console, it may be a regression introduced by a later title update. Please investigate changes affecting Manager Career transfer/signing cutscenes on Xbox One.2Views0likes0CommentsFalse Accusation
Have anyone of you guys got this red ban email? For me, this is a false accusation because I have never bought or transfer the coin from/to anyone. I did lodge an appeal but I haven't heard anything for more than 13 hours. How can you accuse me from something I did not do? The system is a failure and this is so wrong.Solved24Views1like3CommentsEA AntiCheat Crash
I haven't been able to play FC 26 for nearly two weeks. In Event Viewer, EA Javelin AntiCheat reports that FC26.exe exits unexpectedly with exit code 0xFFFFFFFF (Event ID 1000). The crash occurs immediately after Javelin AntiCheat starts. I have also checked the AntiCheat driver registration. Windows reports the EAAntiCheat driver as being registered to System32\drivers\eaanticheat.sys, but I cannot find eaanticheat.sys anywhere on the C: drive. I understand that the driver may not be permanently present when Javelin isn't running, so I am mentioning this as an observation rather than assuming it is the cause. EA Javelin AntiCheat uninstall/reinstall reports that it completed successfully, but the same crash continues. Secure Boot is ON. I have already tried the following: Re-downloaded and reinstalled FC 26 twice. Reinstalled EA Javelin AntiCheat. Tried an older version of Windows. Updated to Windows 11 25H2, OS Build 26200.9168. None of these resolved the problem. The game consistently stops at Javelin AntiCheat and FC26.exe exits with 0xFFFFFFFF. Please note that I have already reinstalled the game multiple times, so I would appreciate troubleshooting steps focused on the Javelin AntiCheat/driver issue rather than reinstalling FC 26 again. Edit: Made the title easier to read. -CM488Views0likes32CommentsJavelin anticheat "unacceptable configuration" 0xB3829EB7DE50BDB7
FC 26 on Steam won't start anymore. Javelin kills it before the game even loads and I get this: "EA Javelin Anticheat has detected an unacceptable configuration. Please ensure no cheat-related or tampering software is active and restart the game. (0xB3829EB7DE50BDB7)" I opened a ticket and EA Help basically told me there's nothing else they can do and to come post here, so here I am. Also curious if anyone else is getting this exact code. Specs: Windows 11 (build 26200, 25H2, not on Insider), RX 7600 XT, Ryzen. Secure Boot is on, Defender is on with Tamper Protection enabled. The annoying part is it worked fine for months, including earlier the same day it broke. I didn't install anything or change any hardware in between. Every single attempt gives the same thing in Event Viewer: "Failed retrieving service path" from EA Javelin Anticheat about 45 seconds later, "ExitType: 0xB3829EB7DE50BDB7 (0x8655617090BA3024)" then EAAntiCheatService gets removed from the system Stuff I've already tried, none of it made any difference: Uninstalled the game and the EA app, then manually deleted everything that was left over (C:\Program Files\EA\AC, C:\Program Files\Electronic Arts, C:\ProgramData\eaanticheat, AppData\Local\Electronic Arts) and removed both the EAAntiCheatService and EAAntiCheat service registrations. Then reinstalled from scratch. Reinstalled the anticheat on its own with EAAntiCheat.Installer.exe and ran Repair. It says ServiceInstall success, CertificateInstall success, Install success, and then the game still fails. Clean boot, and way too many reboots sfc /scannow, came back clean Checked Secure Boot is on, no test signing, no kernel debugging enabled Disabled every third party kernel driver I have, one by one and then all at once (Oculus ViGEmBus, AMD Ryzen Master V29/V31/V32, MSI Center NTIOLib_X64.sys and amigendrv64.sys). Right now literally zero non Microsoft kernel drivers are loading. Uninstalled Cold Turkey Blocker and NordVPN and cleaned out their leftover firewall rules Checked all the VC++ redistributables and runtime DLLs are there Updated GPU and chipset drivers Verified game files through Steam A few things that make me think this isn't something on my end: After the clean reinstall, the error now happens before EAAntiCheatService even gets registered, so it's failing the environment check, not the service setup. The EAAntiCheat kernel driver actually loads fine every time (FilterManager Event ID 6) and unloads cleanly, so the driver itself works. EAAntiCheat.GameServiceLauncher.exe and EAAntiCheat.GameService.exe are both version 1.0.15166423.0, so no version mismatch. There's no crash dump at all, because it's getting rejected rather than crashing. If anyone is seeing 0xB3829EB7DE50BDB7 specifically, please reply. Trying to figure out if this is a wider Javelin thing or just my account or hardware ID getting flagged. I've got DxDiag, an export of 85 Javelin error events, the system log for EAAntiCheat and EA's own launcher logs if anyone needs them.566Views4likes28CommentsMy experience with “Balance Transfer” and EA Help (update)
I’m posting this because I suspect my experience may not be unique, and I’d like to hear from other FC 26 players who received Transfer Market sanctions for “Balance Transfer” / “ECONOMIC_ADVANTAGE.” On August 4, my Transfer Market access was restricted. I have never bought coins, transferred coins between accounts, or intentionally participated in coin distribution. I trade extensively on the market for profit, so I wanted to understand which activity triggered the enforcement. That turned into a surprisingly difficult process. I submitted multiple appeals and repeatedly received essentially the same response: EA had “carefully reviewed” the case and confirmed the sanction. The problem is that I was never told which transaction or activity was considered a Balance Transfer. So I tried another route. I requested my EA Account data and specifically asked for the Transfer Market transaction/activity telemetry and internal account records associated with the enforcement decision. EA Help advisors verified my account, created/escalated data requests and told me that the relevant team would handle them. What I eventually received was the standard EA Account data export. It identifies the enforcement as: Game: FC26 Platform: PSN Reason: ECONOMIC_ADVANTAGE But it does not contain the underlying Transfer Market transactions or activity that caused that classification. I then contacted EA Help again specifically explaining that the standard export was not what I was requesting. More cases, chats and escalations followed. Some cases were marked resolved, closed or duplicate without the requested data being provided. I have now submitted another appeal asking for something very simple: Please manually review the specific transactions that triggered the enforcement. I’m attaching a diagram showing the process I have gone through because explaining it in text has honestly become ridiculous. For reference, one of the relevant EA Help/data-request cases is #252714889. I’m not posting this to encourage harassment of EA employees or to claim that every enforcement action is wrong. Automated enforcement is obviously necessary in a market like Ultimate Team. My concern is different: If a legitimate player is incorrectly classified as performing a Balance Transfer, is there actually an effective way to challenge that classification? If the appeal only confirms the original decision without identifying the relevant activity, and the data-access process does not provide the underlying transaction data either, the player appears to be stuck in a loop. And with FC 26 approaching the end of its lifecycle, waiting weeks matters. I also have significant value tied up in players/items that I cannot normally trade because of the restriction. So I’d genuinely like to hear from others: Have you received a Balance Transfer / ECONOMIC_ADVANTAGE sanction in FC 26? Were you ever told which transaction triggered it? Did anyone successfully get such a sanction manually reviewed or reversed? If this is happening to multiple legitimate traders, I think it deserves a broader discussion. Update 25.8: I wrote an Article about this, pelase share if you are with me in this: https://medium.com/@krybernat/the-ai-bureaucracy-trap-what-happens-when-there-is-no-human-left-who-can-help-9cd3f3460c31240Views5likes27Commentsembarrassing
Hey EA, I have to say that it's very frustrating to see the number of ongoing server issues and connection problems in FC 26. These problems have had a significant impact on the gameplay experience, and I know I'm not the only player who has been affected. I hope EA will continue investing in improving server stability and resolving these issues as a priority, because reliable servers are essential for a competitive online game. With the current state of FC 26, I also find it difficult to be excited about the FC 27 pre-order offer. A 10% discount is appreciated, but many players are still dealing with unresolved issues from FC 24, FC 25, and now FC 26. That naturally raises concerns about whether FC 27 will launch in a better state. I hope EA takes this feedback seriously and focuses on improving the overall player experience before asking players to invest in the next title. Thank you for taking the time to read this feedback.134Views1like10Commentsfc 26 clubs subs glitch
hello EA what is going on what is going on is that when someone is doing a sub for clubs its making so now can play the enitre match because it has paused the enitre game for which is making the other team win by forfiting or they forfeit and we win the solution what I think you need to do is you go shut down the ea servers for a hour or two then see what is going on and fix it with the magic thanks for reading this fc 26 player charlieroop4Views0likes0CommentsSubject: Controller preset stuck on One Button in online matches
Hi, I am having an issue with the controller settings in FC 26. My controller preset is set to One Button. When I go into Controller Settings, I can see the different controller presets and I select Classic Controller Preset. However, when I play an online match with my friends, the game still uses the One Button controller preset. This happens even when I select Classic before choosing the teams and starting the match. The controller settings show the Classic preset, but when the online match starts, the controls are still using One Button. This issue only seems to happen when playing online matches with friends. Please help me fix this issue because I cannot use the Classic controller settings in online matches. Platform: PC Game: EA SPORTS FC 26 Issue: Controller preset remains on One Button during online friend matches. I have attached a screenshot showing the issue. Thank you.3Views0likes0Comments- 5Views0likes0Comments
Lost card due to menu glitch
I ran into a serious menu bug. After packing a new Dembélé, I went to manage my existing 98-rated Ousmane Dembélé in the club. While using "compare price" and exiting the screen, the 98 card completely vanished. It’s not in my club, Quick Sell Recovery, or unassigned items. Has anyone dealt with this before, or is there a way to recover it? Thanks for any help!15Views1like1CommentCompanion App sync error: 2,000,000 coin card vanished
Hello Community Managers, On August 29th, I purchased a player card for 2,000,000 coins on the Transfer Market using the EA Sports FC 26 Companion App. Right after the purchase, while attempting to manage the card to send it to the Transfer List / Evolutions, the app glitched and the item completely vanished. Here are the key details: Item Price: 2,000,000 coins (coins were deducted instantly) Platform: Xbox Series S / Companion App Date of Purchase: August 29, 2026 Current Status: The card is NOT in Quick Sell Recovery, NOT in my Club, and NOT on my Transfer List. Logging into the console did not trigger the Unassigned items screen either. I have contacted EA Help multiple times, but my cases (#253672328 and #253656023) keep getting automatically marked as "No Fix Available" without an advisor actually auditing my account's transaction history. Could an EA Community Manager please escalate this to the Studio/Specialist team to check my Transfer Market transaction log from August 29th and restore the missing card or the 2,000,000 coins? Attached is the screenshot showing the closed cases on EA Help. Thank you for your support!2Views0likes0CommentsTransfer Budget recommendation for FC27
I am writing for the 4th year in a row (i think) to request transfer budget customization. Justification: team budgets are out of control, playing in EPL, La Liga, Ligue 1, and Bundesliga are fairly watered down due to the fact that most teams are flush with funds, making it so you can essentially buy any player you want. I found career mode much more enjoyable when only Man UTD and Man City, for example, had budgets over $50M. This made transfer choices much more crucial, and meant qualifying for the tournament round in champions league provided crucial income for middle-to-low range teams. I have enjoyed have FC26 has made budgeting harder for smaller clubs with less funds - it costs more to send out scouts and sign prospects to your youth squad - but still, almost every team in the premiership is wealthy. Suggestions: Fully customizable budget before entering career mode. set the transfer budget for every team in the league, or, at least, a slider to increase or decrease budgets by a percentage. set budget % increase by year There's clearly a budget logic that exists already, so as usual teams should either decrease or increase in funds for certain markers, which should also be customizable, like, Set Budget rewards for C league, E league, C league, qualification, advancing past first round, and winning Budget rewards for winning league cups, and winning entire league Budget rewards for meeting goals Budget penalties/decreases for missing goals Budget penalties from board for bad attitude in the media, or poor happiness among players Extra: I liked when the board would force you accept a sale when a player demanded a transfer - in fc26 it seems i can deny transfers forever If i recall correctly they would forcibly buy a player sometimes too (?) if not, that would be a nice feature, cutting into your budget Of course, with lower budgets comes transfer funds requests to your board, as well as financial takeovers midseason. Personally I search out career mode saves with lower budgets, so this would 100% make me buy the game on launch. I typically wait for a sale or when it's on PSN because it gets so boring with the budgets. If i replace the teams, i already am up to $50M plus in budget for Reading in the third season in the EPL, without placing any higher than 5th.229Views1like2CommentsFalse Positive Sanction on FC26 - Needs Community Manager #253756770
Dear EA Community Managers and TOS Support, I am writing to request a community manager’s help in escalating my false positive sanction case (Case ID:253756770) My EA Account has been unjustly sanctioned with a total coin wipe. The TOS team sent me automated rejection emails without providing any details or conducting a thorough review. What's more concerning is that the reason changed arbitrarily from "coin distribution" in the first email to "cheating/unauthorized software" in the second email. I can state with 100% certainty that I have NEVER bought, sold, or transferred coins, nor have I ever used any third-party trading bots, scripts, or modified software. Here are the facts regarding my setup and account activity: Devices Used: I trade exclusively through official channels using an iPhone 16 (iOS) and official Google Chrome on macOS. Both are clean, closed-ecosystem platforms free of malware or automated extensions. Legitimate Trading: All my Transfer Market activities were normal, manual in-game trades and SBC completions. The automated system clearly flagged a false positive, and the front-line TOS team simply sent template rejections twice without auditing my actual connection logs or trade history. I kindly request an EA Community Manager to help flag and escalate to a Senior Support Specialist for a proper manual technical audit. Thank you for your time and help!12Views0likes1CommentFC 26 Graphic flickering/artifacts on PS5 local version
Platform: PlayStation 5 Game: EA SPORTS FC 26 Version: PS5 version Description I am experiencing persistent graphical artifacts/flickering in EA SPORTS FC 26 when playing the locally installed PS5 version. Various elements of the pitch and/or stadium intermittently flicker or display graphical artifacts during gameplay. The issue is clearly visible and is also captured in the PS5’s own video recording, so this is not an issue caused by my TV or HDMI cable. Important test – Cloud Streaming I tested the exact same game using Cloud Streaming on the same PS5. FC 26 via Cloud Streaming works normally and the graphical artifacts do NOT appear. This strongly suggests that the problem is related to the local rendering of the PS5 version of FC 26 rather than my display or console hardware. Troubleshooting already performed I have already tried all of the following: Disabled VRR Disabled HDR Checked the game/display settings Cleared the PS5 system cache Rebuilt the PS5 database Completely uninstalled FC 26 Reinstalled FC 26 from scratch Restarted the PS5 Tested the game again after all of the above The issue remains unchanged. Other games on the same PS5 do not show these graphical artifacts. Reproduction Launch the locally installed PS5 version of FC 26. Start a match. During gameplay, graphical elements on the pitch/stadium begin flickering or displaying artifacts. Record the gameplay using the PS5 recording function – the artifacts are visible in the recording. Launch FC 26 through Cloud Streaming on the same PS5. The same graphical issue does not occur while streaming. Request Could the FC 26 development/technical team please investigate this as a possible rendering/graphics bug in the local PS5 version? The fact that the issue occurs in the locally installed version but disappears completely when using Cloud Streaming seems particularly relevant. I can provide the original PS5 video recording showing the artifacts, as well as additional information if required. Thank you.4Views0likes0CommentsBanned from sbc,s
I'm banned from doing sbc,s now ,it's absolutely disgusting, shocking that on September ea still ban you, and no I didn't use tools at all ,and don't get me started with there own servers always loading and not going into the store ,and it's not my Internet as I havs the best Internet in Glasgow by sky , so thank god I'm not buying ea 27 as ea still ban you for doing sbc,s ,how arecwe to pack those 99s when ea ban you from doing sbc,s ,it's disgraceful ea disgusting, and absolutely shocking, bloddy banning me from doing sbc,s ,I will never ever buy any more fc,s games ever ,I'm very angry and disappointed ea ,thanks for banning me well done, class act ea really [CM - Edited title for clarity]16Views0likes2Comments
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