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- EA_Vendcera1 year ago
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Xbox FC26 Mass “Coin Distribution” Permanent Bans
@EAHelp @EA_CommunityTeam Details: • First email: “Terms Violation” • Appeal → second email: “Coin Distribution” • Case status: “Waiting on Studio” → “Declined” • Penalty History: empty after appeal Affected accounts (all same daily batch): 1. My main account(xbox ID: peterzhang80)– recent FC Points purchase, unused. 2. My RTG account(xbox ID: ty zhang8520) – started heavy play last week; zero trades. 3. Friends – normal SBCs, manual small buys only. Common points: • All Xbox. • All hit ~18:10 Beijing Time. • Zero coin farming, zero bots, zero transfers. Attachments: • 1st Red-mail( ban me have no reason) watch the mail's TIME • 2nd Red-mail ( I swear I didn't buy or sell any coins) • Case pages. ( after the 2nd mail, the status turns to decline) • Purchase receipts. (recharged the fc pionts, still leaving in my accounts) •My RTG account also got banned yesterday, I just use it one week( at the same time 18:14pm Beijing time) •My friends account(one of my friends, actually we have more than 10 members got banned in this week ) the funny things, He got the yellow ban after the red ban. THE 1ST MAIL ALSO IN THE SAME TIME. • Screenshots from Chinese FC26 Tieba – same daily bans reported.(almost same time daily) Request: Review batch. System error likely. Thank you. Also, multiple Xbox players in Chinese FC26 Tieba forums reporting identical bans at the same daily window—screenshots there too. Please check if this is a system glitch. Thanks for listening.Solved2.3KViews10likes48CommentsIncreasing ping
Hello! I'm from Ukraine and for about a week, that is, if I'm not mistaken, since the last update, my ping has increased significantly. Previously, I had a stable value of around 30ms, and now it's 45-50ms. At the same time, all the technical indicators of my Internet connection are unchanged compared to the past - at least a few months. Also, recently I've had a problem where the game, if you exit it, then starts again only after restarting the PC. I launch the game via ea app. Could you pay your attention on it?5Views0likes0CommentsInadequate management of player data.
[Player Career][TU 1.6.6] I created a new player and added the following leagues on the Simulation Depth screen: ・Premier League ・Ligue 1 McDonald’s ・Bundesliga ・Serie A Enilive The player I created was assigned to Real Madrid (LaLiga EA Sports). When I checked the Player Stats screen during the first season, the following leagues were displayed: Fig1-1, Fig1-2, Fig1-3, Fig1-4, Fig1-5 At the end of the second season, the player transferred to Liverpool in the Premier League. At that time, when I checked the Player Stats screen, Laliga EA Sports was no longer displayed. At the end of the second season, I returned to my former club, Real Madrid, from Liverpool. When I checked the player stats screen this time as well, the Premier League was not displayed. Doesn’t this mean that when you transfer to a different league, you can’t view data for the league you were in the previous season? To begin with, while the Simulation Depth screen displays your current team, it is not designed to allow you to add the league of that team. It is a screen for adding leagues other than your current team’s league. Therefore, it’s only natural to assume that if you add the league mentioned at the beginning, all five leagues—including La Liga EA Sports—would be eligible for registration. However, in reality, it doesn’t work that way. Did you actually complete all debugging related to this screen before the product was shipped? Even with the release of the new FC27 series just around the corner, you’re still dragging this bug along. Please test it properly.18Views0likes1CommentGraphics issue -washed out - xbox Series x
Xbox series x game pass download. At start of game when the ea logo appears the graphics wash out as though the brightness is maxed out. I have no issue with the xbox main menu or other games. If i pull up the xbox menu it reduces the brightness in fc 26 and i can see some of the graphics and game menu items. When i close that menu and go back into the game everything is washed out and i can’t see what im navigating to. i was able to play a different version in cloud gaming mode but my bandwidth crashed. I’ve reset the xbox. I’ve uninstalled and reinstalled the game several times. I’ve changed graphics settings on the xbox and tv. No luck. Any help is appreciated.6Views0likes1CommentUnable to play Rivals or Champions since 10th August 2026
I connect with an opponent but as soon as the game is about to start, the game sends me back to the menu saying lost connection with the opponent we’ll check the results. Been the same since last 5 days. Missed both the rewards because of this.1.3KViews5likes96Commentsfc 26 pc dxgi error device hung amd radeon rx 7600
Hola tengo problemas de cierres y bloqueos con EA SPORTS FC 26 EN PC. Mi GPU es un AMD RADEON RX 7600 y el controlador es 26.7.1.El juego muestra error DXGI_ERROR_DEVICE_HUNG y AMD adrenalin informa al mismo tiempo que caduco el tiempo de espera del controlador.Ya verifique los archivos de FC 26 en steam, hice una instalación limpia en Windows y varias instalaciones limpias de controladores AMD. También probé FC 26 con una configuración local nueva y el problema continua. Mi caso de EA es #252728918 y mi ticket de AMD es #3577221.AMD me ha solicitado grabar una sesión de FC 26 mostrando las métricas de rendimiento para registrar fallo.Soporte de EA me indico que publicara el problema para continuar la investigación. Adjunto fotografías del error.Gracias13Views0likes2CommentsAccidentally submitted Nation's Journey Carlos Alberto into an SBC
Hi, I accidentally submitted my Nation's Journey Carlos Alberto player item into an SBC. Unfortunately, I later realized that there is an objective(maradona one) that specifically requires this Carlos Alberto card Could you please help me restore or regrant the Nation's Journey Carlos Alberto card to my account so that I can continue and complete the objective Platform: PC EA ID: Palmercheng119Views0likes3CommentsNintendo Switch EAFC26 Child Account
Has anyone else managed to sign in to their Childs account on EAFC26 on Nintendo Switch? Without this my son can't download the latest squads which to be honest is putting him off playing. The only solution is to use my adult account which completely defeats the purpose of having a child's account.410Views0likes10CommentsPoor connection
Hey EA, I have to say that it's very frustrating to see the number of ongoing server issues and connection problems in FC 26. These problems have had a significant impact on the gameplay experience, and I know I'm not the only player who has been affected. I hope EA will continue investing in improving server stability and resolving these issues as a priority, because reliable servers are essential for a competitive online game. With the current state of FC 26, I also find it difficult to be excited about the FC 27 pre-order offer. A 10% discount is appreciated, but many players are still dealing with unresolved issues from FC 24, FC 25, and now FC 26. That naturally raises concerns about whether FC 27 will launch in a better state. I hope EA takes this feedback seriously and focuses on improving the overall player experience before asking players to invest in the next title. Thank you for taking the time to read this feedback. Edit: Modified the title to better reflect the content of the thread. -CM180Views1like14Comments“Primera Passion” objective (Pre-Season Otamendi) not tracking progress
Played and won a Squad Battles match on Semi-Pro difficulty. Had at least 3 confirmed LALIGA EA SPORTS players in my starting 11 (Mbappé, Vini Jr., Raphinha — all showing “Liga: LALIGA EA SPORTS” in their player details). Progress counter remained at 0/5 after completing the match.Restarted the game client and checked again — still no progress recorded. Platform: Xbox I’ve seen other players report the same issue on the EA Forums (FC 26 board) with this exact objective. Could you please check server-side tracking for this objective, or manually credit the progress/reward if the issue can’t be fixed in time before it expires?1.1KViews1like5CommentsJavelin anti cheat launch error "unacceptable configuration" 0xB3829EB7DE50BDB7
I have been unable to launch FC26 after a windows 11 update (it might have been before but I last played a bit before I did the update so I am unsure if this would've occurred on Windows 10 as well for me) because EA javelin anticheat consistently fails with the unacceptable configuration error (0xB3829EB7DE50BDB7). My system is running Windows 11 pro 25H2, build 26200.9168, on the normal public windows release, so not enrolled on the insider program. One other behaviour I noticed is that every FC 26 launch now triggers a Windows UAC prompt requesting administrator permission for EA Javelin AntiCheat. I do not remember this happening when FC 26 was working normally. I have done quite a lot of troubleshooting at this point, including: - Completely reinstalling Javelin several times in various ways. - Repairing/verifying FC 26 - Reinstalling FC26 - Reinstalling EA app - Performing a Windows clean boot with third-party services/startup applications disabled - Performing a Windows 11 repair reinstall through Windows Update - Updating my motherboard BIOS - Updating my AMD chipset drivers, GPU drivers and other relevant system drivers. - Secure boot and TPM are enabled. Windows is running in UEFI mode. - Testing with Memory Integrity/Core Isolation changes - Network reset/DNS troubleshooting and testing another internet connection - Testing from a completely new Windows user account - Removing or disabling various virtual-device, controller, hardware-monitoring and other third-party kernel drivers for testing - Checking specifically for known incompatible software such as reWASD/DAEMON Tools/DiscSoft remnants - Following EA Support’s suggestion to test FC 26 with CFG and Mandatory ASLR overrides disabled in Exploit Protection. None of these tests changed the error. a LastSessionId is generated after a failed launch, but LastServiceSessionId is not generated. Event Viewer / diagnostic information The failure is very consistent. EA Javelin records: 0xB3829EB7DE50BDB7 Windows Service Control Manager reports: EAAntiCheatService terminated with %%4294950327 which corresponds to: 0xFFFFBDB7 The EA AntiCheat filesystem filter itself successfully loads and registers, and then unloads after the failed launch. I have been contacted EA help on this case, but I feel like there was not much help on troubleshooting but the advisor did tell me my issue would be reported as a bug for the game team to investigate. At this point though I am mainly trying to find out why Javelin is rejecting my specific system configuration and can provide what is necessary to figure this out, because I would like to figure this out before this becomes an issue for me with FC27 as well. (Side notes: I have never used any mods or had any modded files for FC26. I own the game through the ea app only, not steam. Also, the Dxdiag mentions Proton VPN which was installed briefly as a troubleshooting test after this issue was already present and has since been completely uninstalled. The error predates that installation.) I saw in another thread about this issue that we could tag you to receive support on this so hereby a tag, EA_Aljo , I hope you can help me troubleshoot this. I have attached a dxdiag to this post41Views0likes4CommentsFC 26 PC: 100% GPU and 7 FPS after cutscenes/menu transitions
Hi everyone, I have a very specific performance issue in EA Sports FC 26 and I’m running out of things to try. My system: ASUS TUF Gaming A15 laptop RTX 3050 Laptop GPU, 4 GB VRAM 16 GB RAM Windows 11 1080p / 144 Hz display Game installed through Steam The strange thing is that the game can sometimes run perfectly for several hours at a stable 60 FPS, while the GPU usage stays around 50–70%. However, at some point—usually during the first pre-match cutscene, after a match, or when returning to the main/career menu—the GPU suddenly gets stuck at 99–100% usage and the game drops to around 7 FPS. Once this happens, the entire game remains extremely slow, including the menus. The GPU stays at 99–100%, but temperatures remain normal. Things I have already tried: Lowest and different graphics settings Strand Based Hair disabled Manually setting StrandBasedHair = 0 and locking the configuration files NVIDIA Control Panel 60 FPS limit Different V-Sync settings Fullscreen, Borderless and Windowed modes Alt + Enter High-performance GPU selection in Windows ASUS Armoury Crate Ultimate GPU mode / MUX switch Performance and Turbo modes Clearing FC 26 cache and letting the game create a new AppData folder Starting another 3D game while FC was stuck, to force a new GPU rendering context Updated NVIDIA drivers I also confirmed that FC 26 did not overwrite the Strand Based Hair setting, but the bug still happened, so that was not the cause in my case. This does not look like normal low performance because the same laptop can run the exact same match at 60 FPS with only 50–70% GPU usage. The problem only starts after a cutscene or menu transition, and then the GPU gets stuck at 100% while producing only around 7 FPS. Has anyone experienced this exact issue and found a real fix? At this point, I’m wondering whether this is simply an FC 26 rendering/VRAM bug that requires an EA patch. I’d really appreciate any help, suggestions, or experiences from people who had the same issue. Thanks in advance! 😄256Views0likes2CommentsFC 26 performance issue: 20–30 FPS despite recommended specs
Hi everyone, I'm having a serious performance issue with EA SPORTS FC 26 on PC (Steam), and I've run out of ideas. My specs: -Intel Core i5-12450H -NVIDIA GeForce RTX 3050 Ti Laptop GPU -16 GB RAM -Game installed on an NVMe SSD -Latest NVIDIA drivers The main menu runs perfectly fine. However, as soon as I enter Ultimate Team, Training, or any gameplay-related mode, the FPS immediately drops to around 20–30 FPS. Even the menus and settings inside those modes become extremely laggy. The Steam FPS counter confirms the game is only running at 20–30 FPS. I've already tried: -Forcing the game to use the RTX 3050 Ti through Windows and the NVIDIA App/Control Panel. -Every graphics preset and resolution-Fullscreen, Borderless, and Windowed modes. -Disabling overlays (Steam, NVIDIA, etc.). -Closing all background applications. -Verifying game files. -Making sure CPU and GPU usage were normal. Other games run perfectly on my laptop, so this appears to be specific to FC 26. Has anyone experienced this issue or found a solution? If an EA representative sees this, is this a known issue that's currently being investigated? Any help would be greatly appreciated. Thank you!27Views0likes2CommentsPrimera passion
Hello. I have a bug with the “Primera Passion” Objective in EA SPORTS FC 26 Ultimate Team. The objective says: “Play 5 matches in Squad Battles on min. Semi Pro difficulty, with at least 3 players from Primera Division in your starting 11.” I have at least 5 LALIGA players in my Starting XI: João Cancelo — Barcelona Frenkie de Jong — Barcelona Julián Álvarez — Atlético Madrid Arnau Pradas/Pubill — Atlético Madrid Ayoze Pérez — Villarreal All of these players have LALIGA listed on their player items. I have completed matches in: Squad Battles on Professional difficulty Squad Battles on Semi-Pro difficulty Rivals (Solo) I completed the matches normally, but the objective progress remains at 0/5. I believe the objective is not tracking correctly on my account. Could you please investigate the “Primera Passion” objective and manually grant the missing progress/reward if possible, or provide another solution? I can provide screenshots/video showing the objective, my Starting XI, and the completed matches. Thank you.34Views1like2CommentsCounter Attack mode chance distribution bug
The problem happens in the Counter Attack mode. I am matched against opponents who are 1–2 OVR lower than my team, but we receive the same number of chances. For example, even when my team has a higher OVR, I don't get more chances than my opponent. This was not happening before and the Counter Attack mode used to work much better. This problem has been happening for several weeks and it has caused me to lose a significant number of stars, probably around 10–20. I believe this is a bug in the chance distribution or matchmaking system. Please investigate this issue and fix it. I have screenshots and video evidence showing the problem and I can provide them if needed.4Views0likes0Comments
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