Token Cap
Hello EA Support,
I’m contacting you regarding an issue with my FC 26 Rivals rewards and the FUTTIES token limit.
Before claiming my Rivals rewards, I had 990 FUTTIES tokens in the weekly cap . My Rivals reward was supposed to give me 500 FUTTIES tokens, but because I was already at 990, the game only gave me 10 tokens and the remaining 490 tokens were completely lost.
I understand that there is a 1,000-token weekly limit, but I don’t think players should lose rewards they have already earned simply because they were close to the limit. I earned the full Rivals reward, and there was no meaningful warning telling me that 490 of my earned tokens would be discarded when I claimed it.
I’m asking EA to please review my account and restore the 490 FUTTIES tokens that were lost. I would also appreciate clarification on whether this is intended behavior or a bug with the rewards system.
I have screenshots/proof available if needed.
Thank you.