Connection to Ultimate Team not possible

Hi everyone,

​I am writing this because I’ve been unable to access Ultimate Team on my main account for over 32 hours (since yesterday, 11:00 AM).

​The game keeps telling me: "You are already logged into Ultimate Team on another device" or "Connection to Ultimate Team is not possible at the moment."

​Here is the situation:

​My other accounts work perfectly on the same console (PS5), so it’s not a connection or hardware issue.

​There are NO BANS or sanctions on my account (checked via EA Help "Ban History").

​Everything I’ve already tried (without success):

​Changed my EA password and removed all trusted devices.

​Logged out and uninstalled the Companion App/Web App.

​Power-cycled the console (unplugged for 30+ mins).

​Deleted all squads via the Web App (as suggested by a chat agent).

​Contacted EA Help Chat 4 times – the last agent told me he couldn't do anything and sent me here.

Can a Community Manager please look into it