help ea

i bought ea fc 26 ultimate edition from steam and evrey time i beginn the game i get a splash screen and the game dos not open i am a full day behind altough i paid 30 euros more juste to play more days is there any solution for the problem and i really tried evreyting i delweted and reinsateled the game and no thing change i literly treid evrey thing i really thinlk it is unfaire that i pay 30 euros more and i dont get any of the specaile thoings i can even lanuch the game that i bought for 100 euros