Big technical issues

Hello, since yesterday it’s impossible for me to play  the PS5 and PS4 version of the game(eafc26) because it freezes whenever I add a player to a team. The game  These bugs are getting unbearable — I just can’t play the game. It’s not my controller; I’ve already uninstalled and reinstalled the game. The game keeps running in the background, but none of the controller inputs work except for the right joystick. What should I do???? 

like that I can't move and it's every time I add a player