Disappearance of player models

When I enter any match in FC 26, all the player models disappear and appear white. The models of the people in the stands inside the stadium are not affected; they appear normal.

I tried several methods to fix this:
1- I verified the game files
2- I updated the GPU drivers (I also installed the old drivers)
3- I uninstalled and reinstalled the game
4- I deleted the game's cache files
5- I switched from DX12 to DX11
6- I lowered the game's graphics settings
8- I reset all settings to factory defaults via the Nvidia Control Panel

I would appreciate your support with this issue.