Ideas

CyanNF's avatar
CyanNF
New Spectator
1 day ago

I can’t open packs

I opened a pack and I got this thing which is a gold rare card with a black circle circle which says “FUT” on it and whenever I try to redeem it, it says “There was a problem connecting to the FUT servers. Please try again later” and now I can’t open any packs because it won’t let me redeem it and this is affecting my progress and I want compensation.

8 Comments

  • Il-Rinho's avatar
    Il-Rinho
    New Spectator
    1 day ago

    Cant open any packs for 2 days now because of whatever this is , i tried redeeming it and quickselling it in game on the web app and in the mobile app , all end with the same error message server unavailable , reached out to customer support about it and was told its a common issue and that the "Team is investigating it and ..... bunch of corpo bs" didn't find it mentioned anywhere.

  • j0hnp0rk780's avatar
    j0hnp0rk780
    New Spectator
    1 day ago

    I have a black coin/token in my store which is an “unassigned item” however any time I try and redeem it, either on console or the web app, it gives me”server error” or “unable to connect to ultimate team”. It has been like this for over 2 days now, please can someone fix it. 

  • vogue99's avatar
    vogue99
    New Spectator
    1 day ago

    This is currently happening to me as well

  • Kahayle's avatar
    Kahayle
    New Spectator
    1 day ago

    I opened a pack and received a glitched unknown item. I cannot redeem, use or quick sell this item. My companion app couldn't help either so i cannot open any of my packs. Please help me im on ps5 

  • MrSnazzy4's avatar
    MrSnazzy4
    New Spectator
    1 day ago

    It’s been happening to lots of people for the past couple of days including me and there is no fix to the glitch yet idk why

  • Kahayle's avatar
    Kahayle
    New Spectator
    1 day ago

    Same thing here man, let me know if its fixed.. I literally saved my packs for tots and this bs happens

  • GARBO2K17's avatar
    GARBO2K17
    New Spectator
    1 day ago

    Same here since yesterday can’t open packs or that so frustrating anyone know if and when this is gettin fixed thanks