unable to connect to internet on fc26

when user loads up fc26 and it attempts to connect o ea servers it comes up with an error message that states: you have lost your online connection and that i will not be able to access the games online features until i can reconnect to ea servers. i have tried everything including reinstalling the game, relinking my ea account, clearing my ps5 cache, rebuilding the database n none of these have worked. can anyone help?