Bench changes don’t save, also after Update 1.2.0

Hi there,

I've merged your post into this thread to keep related reports together.

This issue is still under investigation. I know how frustrating it must be, given how long it's been ongoing and the number of reports we've received. As you can see, this thread alone has over 500 posts.

Unfortunately, we haven't received any further information from the studio that we can share publicly, including an estimated timeline for a fix.

I appreciate everyone's continued patience.

EA_LunardustCat​  IvanTuns8​ 

Issue: Report a bug in a game or app

Status: No Fix Available

On Nov. 12, 2026, 8:44 pm

Case number: #257877860

Above is my case details from my live chat with EA live help. As you can see they have the status as no fix available at this stage. 

This is also my third live chat with EA about this and this is my current case status with them updated. 

We can only hope and pray that the more cases we build the more it puts it in the limelight for the development team to see and take note. 

EA_LunardustCat​ Thank you for responding finally and acknowledging this thread. We are all truly hoping the development team take notice and give us a fix for this bug. 

I am also worried that while it shows us here that it is under investigation it does not show on the FC27 Trello board... 

https://trello.com/b/keigLn6R/ea-sports-fc-tracker

It would certainly give me and I'm sure all the contributers to this thread a little something to at least see it on this Trello board to at least follow it's progress. 

Right now we just hear and see nothing on this bug. 

Hi EA_LunardustCat​ 

Thanks for the update.

Please take a look at the attached screenshot showing the message from EA_Hux. The information from EA_Hux regarding the Trello board was incorrect, because this bug is still not fixed in Online Seasons, even though it was previously marked as "Released" there.

Furthermore, there is another issue regarding the substitutes bench: In Online Seasons, we can currently only put 7 players on the bench. In real football, teams are allowed 9 players on the bench, and in Kick-Off mode I can also put 9 players on the bench—so why not in Online Seasons?

Could you please forward this to the team again, as bench changes still do not save and the bench size is restricted?

Thank you!

Also, EA_LunardustCat​ please note that this also affects PS5, not just Xbox, so is probably in shared code affecting everyone

EA_LunardustCat​ 

We have been dealing with TWO major issues since the game’s release, and despite hundreds of reports, they are STILL not fixed.

For God’s sake, when are you finally going to fix these problems? FIX THEM!

1. The substitutes bench bug: Fix the issue that prevents us from properly saving and managing our substitutes.
2. Wins not being credited: Opponents can exploit a loophole when they are losing by disconnecting their internet or turning off their console (I’m not sure exactly how they do it). They leave the match without the win being awarded to me, and without receiving a loss themselves. This is completely unacceptable.

How difficult can it possibly be to fix these issues? Even mobile games don’t have problems this ridiculous. A game as big as EA SPORTS FC 27 suffering from these basic issues is an absolute joke!

We’ve submitted hundreds of reports, and we’re still waiting. Enough is enough. FIX THESE **bleep** PROBLEMS!

EA_LunardustCat​ Thank you for your update. It has been very frustrating with the silence from the cm's before. We seasons players need to know that this problem is taken seriously. 

And also: To get the feeling of beeing ignored is very frustrating and provoking. This again leads to possible rude and angry writing from your community members. Just keep that in mind before banning more peoples from your allready bleeding forum. Your comunity members list is getting smaller and smaller because of your banning policy.

Anger is a very human reaction when you feel ignored!