Hi Daniii22111,
Thank you for reaching out and for providing the detailed post and the helpful screenshot. I can certainly understand your confusion and frustration when the game shows a suspension message, but your EA Penalty History page says there is no history.
This discrepancy can sometimes happen. There can be a delay between when a suspension is applied in-game and when it appears on the website's history page. Also, certain types of temporary suspensions may not always display in the same way as a permanent ban.
For your account's security and privacy, we are unable to discuss the specifics of any sanction or overturn them here on the forums. This needs to be handled by our Terms of Service team, who can look into the details for you.
To get your case reviewed, you will need to submit an appeal through the official process. I recommend reading our guide on how to do that here:
Check and appeal EA Account locks, bans, and suspensions
After reviewing the guide, you can open a case by scrolling to the bottom of that page and selecting the Contact Us option. If you have any trouble with that, you can also use our direct webform to submit your case:
I hope the team can provide you with more clarity on this matter.
