Forum Discussion
3 Replies
- EA_mplsnow1 day ago
Community Manager
Hey FRANCY_22102210,
I'm sorry to hear that your PSN account was hacked and couldn't be recovered.
Unfortunately, we aren't able to support account-related requests here on the forums, as we don't have the necessary tools to do so. If you've already created a new PSN account, it might be worth connecting with our live support team to see if anything can be done in this situation. Thanks!
- FRANCY_221022102 days agoSeasoned Newcomer
Hello,
my psn account (connected to ea) got hacked yesterday… and playstation customer service said it is impossible to retrieve (I spoke with them 2 hours on the phone today). The issue is I preordered fc27 ultimate edition for the rewards in the hacked and now lost account. Can you help me connect my ea account to a new psn account and keep my rewards?
- EA_mplsnow2 days ago
Community Manager
Hey Snowballs2012,
Pre-order rewards are to be granted on September 18, alongside the start of Early Access. For more information, feel free to check out our Pitch Notes for FC 27 Launch Rewards. Thanks!