Forum Discussion

Re: FC27 Closed Beta - Not Showing in Library or Download

I redeemed the code on my phone first like it said then tried to redeem on my Xbox like it had said to but then it just says it’s already been used. And nothing is downloading.

3 Replies

  • jaredwidmaier's avatar
    jaredwidmaier
    Rising Newcomer
    2 days ago

    I did the same thing but am on PS5 I can’t download it , I tried to request a new code which was resent but it doesn’t work. And I’m getting the error message saying the code i redeemed through the way the email described was already used but i can’t download it at all.

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    13 hours ago

    On your PS5 home screen, go to Game Library > Your Collection. / You can also go to Settings > Account > Order History. Thanks!