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Y0LYE's avatar
Y0LYE
Newcomer
3 days ago
Solved

Accidentally cancelled my Training Camp EVO. Please help me save my player.

Hi everyone, and hopefully someone from the EA FC team can see this.

I’m writing this because I honestly don’t know what else to do, and I’m hoping someone here might be able to help me.

I’ve been working on evolving my midfielder Bernal for quite some time. I’ve invested almost every Evolution I’ve had into this one player, carefully planning each upgrade to build the exact card I wanted for my Ultimate Team.

Today, I made a really unfortunate mistake.

I had placed Bernal into a 24-hour Training Camp Evolution. About 12 hours had already passed, and I only needed to wait another 12 hours to finish it.

While navigating through the Evolution menu on my PlayStation, I accidentally selected the option to cancel the Evolution completely. I didn’t realize what I was confirming until it was too late.

I know this was my mistake. I’m not blaming the game or claiming there was a bug.

But what really hurts is that this wasn’t just one random Evolution. It was an important part of a long chain of upgrades I’d been building towards. Without it, all the time and Evolutions I’ve invested into this player feel wasted, because I can no longer complete the version of Bernal I was trying to create.

I contacted EA Support (case #256818970), and the advisor was polite but explained that cancelled Evolutions cannot be restored.

I completely understand that there are technical limitations, but I’m hoping there might be another solution.

I’m not asking for free upgrades, rewards, or even the 12 hours of progress I lost. I would happily start the entire 24-hour Evolution again.

Would it be possible for the team to consider any of these alternatives?

  • Make the same Training Camp Evolution available on my account again, so I can restart it from zero.
  • Reset the cancelled Evolution or its eligibility for my player, without restoring any previous progress.
  • If neither is technically possible, offer another way for my player to access the same upgrade path.

I would even be willing to wait the full 24 hours again. I just want the opportunity to finish what I started.

I know I’m responsible for accidentally pressing cancel, but I genuinely hope that one mistake doesn’t have to permanently ruin a player I’ve spent so much time developing.

If any EA Community Manager or developer happens to read this, I would be extremely grateful if you could look into my case or pass it along to the appropriate team.

And if any other players have experienced something similar or know of a possible solution, please let me know.

I love building unique players through Evolutions. It’s one of my favorite parts of Ultimate Team, and I really don’t want to lose everything I’ve worked towards with this card.

Thank you so much for taking the time to read this. I would truly appreciate any help.

  • Sorry to see that you are having issues Y0LYE​ 

    Unfortunately, there is nothing that we can do in cases like this.

    We can't reverse the action or reset it.

    We can pass the feedback on to the team to consider for future but for now we can't change this for you.

    Darko

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Sorry to see that you are having issues Y0LYE​ 

    Unfortunately, there is nothing that we can do in cases like this.

    We can't reverse the action or reset it.

    We can pass the feedback on to the team to consider for future but for now we can't change this for you.

    Darko