An error in my Ultimate Team matches

Hi, my EA ID is miladsaeed

I tried EA Help website but there is no chat option in my region.

My issue repeated 6 times in FUT Champions. When opponent quits, I get "Connecting to Football Ultimate Team is not possible", I get kicked to main menu and I get a loss instead of a win. My connection is fine. This is a game bug.

Please open a case for me and return my lost FUT Champions attempts. I have a video