Evolution Issue

I previously owned the Chelsea silver version of Kendry Páez and submitted him into a free Evolution, upgrading him into a gold card. Unfortunately, I accidentally submitted the evolved gold version into an SBC. I have since purchased another copy of his original Chelsea silver card, but when attempting to put him into another Evolution, I receive the error: 'You already have an Evolution version of this player.' I no longer own the previously evolved card, and I have checked my club for any remaining versions. This appears to be the known Evolution eligibility bug affecting FC 27. Please could this be escalated to the technical team to investigate and reset the Evolution eligibility flag on my account for Kendry Páez? I would like to use the newly purchased silver card in Evolutions again.