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Ahmeduaeuae5's avatar
Ahmeduaeuae5
Seasoned Newcomer
4 days ago
Solved

I won the game and it kick me out

I just won the game 7-4 The game just ended and it kicked me out when I went to check if I got the win it says DNF and it didn’t count it for me in division rivals
rivals
  • EA_Darko's avatar
    EA_Darko
    4 days ago

    Sorry to see that you are having issues Ahmeduaeuae5​ 

    If you received a loss, then there is nothing that we can do to change this.

    What I can recommend is that if you are having issues with connection, you take a couple of minutes to go through our connection troubleshooting steps here

    Darko

     

Ahmeduaeuae5's avatar
Ahmeduaeuae5
Seasoned Newcomer
4 days ago

The game just ended and I won then it kicked me out and a received a loss but I won the game just give me the 3 points 

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 days ago

If you got the loss, then it is likely the case that you disconnected Ahmeduaeuae5​ 

We cannot change the outcome of these.

Darko

  • Ahmeduaeuae5's avatar
    Ahmeduaeuae5
    Seasoned Newcomer
    4 days ago

    I got the win and it says that I won the game then it disconnected me and my internet was good and in the game my ping was 10 to 20 and nothing was wrong and when I checked if internet was disconnected and it wasn’t disconnected it was connected 

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