Incorrect Champion match loss
Hello
I would like to report a serious issue that occurred during an Ultimate Team Champions match.
I was winning the match 6–3 in the 88th minute when my opponent paused the game and decided to quit.
However, instead of receiving the win, I was unexpectedly disconnected from Ultimate Team.
When I logged back in, I discovered that the match had been recorded as a loss instead of a win, even though I was clearly winning 6–3 when my opponent left.
This is extremely frustrating, especially in Champions, where every win matters and directly affects my ranking and rewards.
My account and match details:
- EA ID: Ntaflidis
- Platform: PC
- Game: EA SPORTS FC 27
- Game Mode: Ultimate Team – Champions
- Date: October 25, 2026
- Approximate Time: 6:15 PM – 6:30 PM (Greece local time, UTC+2)
- Score before disconnection: 6–3
- Match Minute: 88th
I kindly request that you investigate this incident, review the match logs, and, if possible, correct the result and award me the win I earned.
I would appreciate your assistance in resolving this unfair situation.
Thank you for your time and support.