Forum Discussion

hakim1of1's avatar
hakim1of1
New Traveler
20 hours ago

Mika Marmol OTW missing from my club

I did not discard or submit in SBC but he is missing from my club. I am suspecting that maybe he was submitted in an sbc without the card showing as having been selected or submitted due to a visual glitch. Can I please get my card back? Attached is proof that I did unlock the card. 

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    20 hours ago

    Hi there. I'm very sorry to say, we cannot replace items that were accidentally submitted in to SBCs. There are some articles for missing content in this FC 27 support article. Give those a try to see if you can find the missing item in the case it wasn't submitted into an SBC.

  • hakim1of1's avatar
    hakim1of1
    New Traveler
    20 hours ago

    I can’t find the item anywhere so I’m assuming that that’s what must have happened to it. But to be penalized for a glitch causing a player to be submitted into sbc without being shown as such is not fair mate. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    19 hours ago

    We're not aware of any glitches that would cause this to happen, but will keep monitoring for them. If it happens again, and you can get a video of it, please let us know.