Missing FC 27 Ultimate Edition Pre-Order Rewards
I did not get my ultimate edition pre order rewards, eventhough I ordered the game before August 31. What can I do to get those?
Forum Discussion
I tried communicating the fixes to EA Support but I'm just talking to an AI that offers solutions I already tried. I have no idea why I have to spend time helping EA out but here we go:
There are multiple things you can check.
- Make sure to launch from EA Launcher, with the account that holds the entitlement
- Add FC 27 to the EA Pro library (On the left)
- Change language to English, if its in English, change it to something else and change it back, this will cause a small reinstall
- If this did not work, change your Location with a VPN
Why the VPN?
EA, for some reason, has disabled FC points in some countries.
I'm not sure if they are aware, but The Ultimate Edition is also "disabled" in some regions.
If I VPN to different regions I can sometimes buy the Ultimate Edition, sometimes I can not.
If you VPN to a region where you can buy it, now the store can register it correctly, and logging in will then cause the grant to happen.
I figured this out by some reverse engineering and different menu changes in the store.
