Missing FC 27 Ultimate Edition Pre-Order Rewards

Hello, when I pre-ordered the game, the advertisement stated that we would receive an 85+ OVR Icon player. This was one of the reasons I decided to purchase the game. Could you please clarify this?

I’m having the same issue and it appears a lot of people are. It would be nice for EA to actually address this on here but they haven’t said anything.  Pathetic really 

So I’ve pre ordered fc27 ultimate edition and I haven’t seen to get a icon pack or a hall of fame player pick and I want them asap

Does anyone know if I get them at 18:00 UK time?

Me to havent got anything 

also i brought ea play pro so i would get a second icon but i only got one please give me back what i payed for

Bonjour, si je prend la versio ultimate ce jour, vais-je obtenir l'icone ? La date étant dépasseé? Car sur fc26, j'avais acheté la version ultime le 10 septembre et avait obtenu mon icone, Kroos, pour la précommande du jeu. Merci

I'm currently missing out on FIFA points as far as I can tell. I did see it pop up, 2,500 points, but I did not recieve them. 

I feel like it has something to do with transfering my FC26 points? I also recieved another 1000 points, but these have also not been added to the balance. 

How do I fix this? Currently missing out on a total of 3,500 points and no way of getting them.

I have bought Fc 27 ultimate the one from 100 euro but I only got the fifa points and not the icon pack or evolution. How do I get it?

Now that I realise it. Missing out on packs as well. Sounds great that everyone is missing stuff