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ha1979_YT's avatar
ha1979_YT
New Novice
1 year ago

“You lost your connection to EA servers” message on fifa 23

I’ve been playing fifa 23 for a while but e in ce a year or two I’ve been getting this message I’ve looked for solutions everywhere but can’t seem to find anything that works.   Note: I play on Xbo...
bug
xbox
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
1 year ago

Thanks for the clarification. Are you able to play any other EA games online? 
To troubleshoot this, I suggest that you start with the steps in this article: Troubleshoot your connection to EA games

Let us know if that helps, 

ha1979_YT's avatar
ha1979_YT
New Novice
1 year ago

I don’t own any other EA games and I’ve troubleshooted before

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Can you please confirm the platform you're playing on?

    • ha1979_YT's avatar
      ha1979_YT
      New Novice
      1 year ago

      I play on Xbox one

       

      • EA_cuervo's avatar
        EA_cuervo
        Icon for Community Manager rankCommunity Manager
        1 year ago

        Thanks for the clarification. I see you mentioned you don't have any other EA games, so you can't check if you're able to connect to them. There are free-to-play EA games, such as Apex Legends, that you can download and test to see if you're able to connect to the servers. I'd also double-check if your Xbox Live Gold Subscription is currently active. 

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