I don’t own any other EA games and I’ve troubleshooted before
Community ManagerCan you please confirm the platform you're playing on?
I play on Xbox one
Community ManagerThanks for the clarification. I see you mentioned you don't have any other EA games, so you can't check if you're able to connect to them. There are free-to-play EA games, such as Apex Legends, that you can download and test to see if you're able to connect to the servers. I'd also double-check if your Xbox Live Gold Subscription is currently active.
I’ve downloaded apex legends and it seems to work perfectly.
