Forum Discussion

ronaldo2765's avatar
ronaldo2765
Seasoned Newcomer
18 days ago

EA app doesnt open when i launch a game on steam.

Whenever i launch fifa on steam it says preparing app and it never opens. ive tried everything please help

3 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    15 days ago

    In this case, you can try using CCleaner to clear out issues and errors. Please use this app to uninstall the EA app, re-download the EA app installer, and run the installer as an admin.

    While we suggest using CCleaner, EA does not provide user support for this program–use it at your own risk. Please follow any installation guides straight from CCleaner when installing and performing program set-up. You can find help on CCleaner’s support page.

    EA does not benefit in any way, monetarily or otherwise, from the promotion of this program.

  • ronaldo2765's avatar
    ronaldo2765
    Seasoned Newcomer
    16 days ago

    The EA app wont open no matter what i do, when i launch the app it appears on task manager for one sec and then says suspended and closes. The EA background service is always open though.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    18 days ago

    Hey there, 

    I'm sorry to hear that you're having problems launching your game. Can you please try running both the EA app and Steam admin and keep the EA app running in the background when launching the game from Steam? 

    Let us know how that goes, 

About FIFA Franchise Discussion

Love football? Join the community forums and talk about your passion for the FIFA franchise, Ultimate Team and more.77 PostsLatest Activity: 11 hours ago