Bug Report: Tottenham Hotspur Fourth Kit appearing as generic kit
Hello EA team, I am writing to report a visual issue regarding Tottenham Hotspur in the game. Currently, the Tottenham Hotspur Fourth Kit is not displaying correctly and appears as a generic kit in-game. It would be greatly appreciated if you could look into this and release a fix to ensure the correct kit design is implemented for Spurs fans. Could you please confirm if this is being tracked or if a fix is planned in an upcoming title update?139Views0likes3CommentsEA Help refuses refund for broken 90k LED shoes. Case 246402540
SCAMMED: Spent 90k Club Coins on broken LED shoes, EA Help confirmed system error (Case 246402540) but refused refund!I am posting this publicly because EA Support is completely ripping off players who grind for hours. I spent 90k Club Coins on the Clubs LED light-up shoes after grinding for more than 20 hours. The item is completely broken server-side; the shoes are just pitch black during online matches and do not show any lights at all. I spent over an hour in EA Help Live Chat today. The advisor checked my account ledger and explicitly confirmed to me that there is an official SYSTEM ERROR on this purchase transaction. Despite admitting that the transaction failed and the product is defective, the chat support flat out refused to grant a manual Coin Rollback and refused to transfer me to a supervisor.My official case number is 246402540. Since the chat support is completely useless and hiding behind copy-paste scripts, I need an EA Community Manager on this forum to open this case, review the system error, and restore my hard-earned 90k Club Coins immediately. This is unacceptable customer service.18Views0likes0CommentsUltimate Team servers - Can't connect.
Hello there, i'm having trouble connecting to Ultimate Team in FC26. Cleared cache, reinstalled the game - nothing works. Since today at noon maybe, i can't connect to UT servers, whenever i try to connect it says "Connecting to Ultimate Team is not possible at the moment. You will now be returned to the Main Menu." Funny thing, couple of my friends are currently playing UT without any issues, i'm speaking with them via TeamSpeak right now! I'm playing on my PC through Steam. Please help me solve this issue. Best Regards.32Views0likes0CommentsUT Champions Win Not Counted After Opponent Quit
Hello EA Support, I am contacting you regarding an issue I experienced in FC 26 Ultimate Team Champions. In my final match, my opponent left the game, and I should have been awarded the win. However, due to what seems like a server or game issue, the win was not counted. Because of this, I remained at 7 wins instead of 8, and I missed out on the rewards I should have earned. This situation is clearly not caused by me, as my opponent disconnected from the match. I kindly ask you to review my match history and grant the missing win or compensate me with the appropriate rewards. Platform: PS Date & Time of Match: 09.05.2026 19.20 Gamertag / ID: Endgamemonster44 Thank you for your help.45Views0likes1Comment