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Hi there, I'm sorry to hear the game is crashing when playing career mode. If this crash always happens at the same point, that could mean you have a corrupt save. To find out if this is the case, you can try setting up a new save and see how that goes. Alternatively, you can try the following steps, as they might help if the problem is not related to the save file:
- Make sure you have the latest software update.
- Restart your console.
- Perform a power cycle.
- Touch the power button on the front of the console for at least seven seconds until the system beeps twice.
- Turn it back on after one minute.
- Launch your game.
- Unplug any devices attached to the USB slot.
- Reinstall your game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
- If your game supports Voice Chat to Text functionality, turn this off in your audio or accessibility settings menu.
- Restore the license for the game.
- Go to Settings on your PlayStation.
- Click Account Management then Restore Licenses.
- dannyfossy2 months agoNew Novice
thanks for replying to my issue.
i still need to save after every match because I'm scared if this happens again and i lose a lot of progress.
i usually have the usb cable charger plugged in the ps4 usb port so i could try to unplug it when i don't use it and hopefully crash won't happen but i think it's a game problematic.
however if this happens again i will let you know.
- EA_cuervo29 days ago
Community Manager
Thanks for the update! Have fun!
- dannyfossy26 days agoNew Novice
it happened again. now i think it's an issue of my ps4. but the strange thing is that everything else continues working and only the game is freezing while i can do everything on the ps4.
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