Please help me

Same problem. I am writing to report a persistent issue I have been experiencing for the last four matches since yesterday. Despite completing several matches in hopes that the issue would resolve itself, I have not received any rewards or progression. Furthermore, because these matches are not being recorded, I am unable to claim my progress-based rewards

I am playing on Xbox, and my internet connection is very stable. I would like to emphasize that this issue is exclusive to this specific mode, as I do not experience any problems in Division Rivals.

This situation has become quite frustrating as it affects my overall gaming experience. I would greatly appreciate it if you could investigate this matter and provide a solution.

Thank you for your time and assistance.

Best regards