Forum Discussion

Motionez11's avatar
2 years ago

Coin Distribution/Ban

Received a email overnight indicating all my coins have been confiscated and likely AH banned.  Have spent hundreds of real dollars over the holidays since November on store packs.  Started late in season 3 and building a top tier 9ers TT.

Was recently working towards completing a JJ watt team diamond set and that is a bear to work through on the auction house.  I’ve been selling the Team Diamonds since all I needed was the tokens.  You have to wonder why they’d make set like this and put idiotic auction house monitoring parameters in place that flag accounts for the required steps.

I am assuming the volume of purchases and coin amounts involved just kick off some automated banning or flagging.  I am literally at 26/32 cards and this a bit crushing from a time investment standpoint.  EA needs to do better this was not a problem I saw in 2k or WoW in my previous gaming life.  Any real human could look at my account and say “hey this bought a ton of points and packs”  and “it looks like he is building the largest, most tedious card set in the game”. - “benefit of the doubt”.   I have no words ….

Given some of the posts on here and other forums, I don’t have much hope for getting priveledges or my coins back, that we’re legitimately purchased or acquired through their pack store, platinum packs, etc.  Just amazingly terrible on their part.

-Motionz

4 Replies

  • The EA employees who watch these threads has to let the enforcement team what's going on. Way too many people are getting banned, and something has to happen, it's ridiculous.

  • I just got hit with the same ban on Christmas Eve and all I did was complete the Team Diamond set. I filed an appeal and it was denied with the same boilerplate language. I purchase in game packs frequently and I have never purchased coins or sold coins. I just filed a follow up appeal but I'm thinking it'll be the same response. I am done with the game until this gets resolved.

  • I want to add I will be filing a BBB and possibly something with the FTC upon hearing back about my appeal.  EA has not been doing their due diligence in regards to actually putting working controls in place.  Also the appeals process is incredibly lacking in regards to human contact.

  • shyam4902's avatar
    shyam4902
    2 years ago
    @Motionez11 I am also considering the same thing as the same thing has happened to me. If you need more people in your report, contact me.

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