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jessejames153's avatar
jessejames153
8 months ago
Solved

Falsely banned for selling cards in the AH

I’ve spent around 3,000$ this year on my ultimate team. Never bought coins or distributed them illegally. Got all my coins from buying bundles and selling cards. They decided to ban me this late in t...
ultimate team
  • EA_Pulsar's avatar
    EA_Pulsar
    8 months ago

    Hey @jessejames153 

    I understand that you are looking for more information on account sanctions, but unfortunately, we cannot provide much detail in this public forum. We have a specialized team that handles such disputes, and they will be the ones to contact you regarding your specific case. 

     

    Here are the steps you need to follow to reach them using the web form: 

      

    Get information about your EA Account lock, ban, or suspension  

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
8 months ago

Hey @jessejames153 

I understand that you are looking for more information on account sanctions, but unfortunately, we cannot provide much detail in this public forum. We have a specialized team that handles such disputes, and they will be the ones to contact you regarding your specific case. 

 

Here are the steps you need to follow to reach them using the web form: 

  

Get information about your EA Account lock, ban, or suspension  

  • jessejames153's avatar
    jessejames153
    8 months ago

    I’ve tried everything just like when I didn’t get the points I purchased from your in game store but it took my money and gave me no points. I put in a request to get unbanned and you guys said you are in the right because I distributed coins when I never did. I would’ve got the mvp bundle and been on ncaa and madden 25 and apex legends spending money all year long again but I’ve seen enough of how this company and customer service is ran. Thanks for the no help EA

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